Urgent Escalation: Unjust Rejection of Clawback Forms for ASIN B0DQ8HTRQC – April Audit Reimbursement

Dear Amazon Team,

Case ID: 11305996442

I am writing to express my serious concern and disappointment regarding the repeated rejections of my clawback submissions for the ASIN B0DQ8HTRQC related to the April audit report.

I was already charged ₹75,000 for this ASIN in the March audit (debited on 01/06/2025). After multiple follow-ups and several clawback submissions (as advised by Selling Partner Support), I finally received reimbursement on 05/07/2025 — based on the image evidence I had submitted.

However, I was again charged ₹45,000 for the same ASIN in the April audit report (debited on 05/07/2025). I submitted a new clawback form with the exact same image set, which was previously accepted and reimbursed for the March audit. Yet, my April claim was rejected stating “scale not clearly visible.”

Despite repeated clarifications and resubmissions with proper images, my clawback requests continue to be rejected without valid justification. Below are the clawback forms I have submitted:

R_9ebASUIc9X4gZ0f (Submitted on 05/07/2025)

R_4Lv65AAl5j2GOcX

R_9kH0Wt1bcsPUSEz (Submitted on 14/07/2025)

R_9HqT2oK0D3GlfSg (Submitted on 19/07/2025)

Case ID: 11305996442 [Leadership Team]

This is not only frustrating, but it’s also completely unjustified — especially considering that the same images and ASIN were accepted for reimbursement for March. It makes no sense for the same evidence to be accepted once and rejected later under the same criteria.

As a loyal seller, I request an immediate review by the senior leadership team and a clear resolution. If Amazon does not intend to reimburse the amount, please communicate that clearly — rather than delaying the matter with vague and inconsistent feedback.

This issue is directly affecting my business operations, and continued delays are causing significant financial strain.

Sincerely,

[Yash Singhal]