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Case Id: 10965026102 . We are facing error "This item cannot be shipped to your selected delivery location. Please choose a different delivery location." for last 3 days for All products listed in Amazon. It was working fine 4 days back.

Due to this, we are having zero sales and our existing customer might buy other items & loose them. This is certainly a glitch from Amazon as "Add to Cart" button appears sometime but during checkout it again provide same error message.

We raised ticket: Case Id: 10965026102. Even after explaining, the issue is critical for us, Amazon customer care had standard answers and initially mentioned it will take 24-48 hours to resolve. It is 3 days since issue was raised and still same issue. If you call customer care, every time new personal picks up and provide a different answers.

For Amazon seller, there are so many KPI available. However, no proper SLA is provided to seller for their issue. Amazon should maintain the same standard for seller as well.

Sometime, It feels like Aamzon doesn't care as customer might buy other products in the platform & Amazon sell is not i. impacted. However, we are slowly building customer and due to such issues, we will lose customer. This is really getting frustrating and very poor support. Was expecting better from Amazon.

Attaching screenshot as well for refernce of the issue.

Your Pricing error was fixed or not? same error showing in my account please help me to solve this error.

what is business price?

I want to get approval to sell silver jewellery on amazon india, i submitted all the documents multiple times but they reject it always, can anyone suggest how to do it properly ?

😭😭😭😭Railitty है ये दोस्तों ,😭😭😭

मेरे साथ भी अमेज़न ने दो बार froad किया है। पहले मेरा account easy ship में खोला था उसमें fake order की जब return आती थी तो मुझे emapty box ये कहकर थमा दिया जाता था कि जैसा भी है आपको लेना पड़ेगा।बाद में safe t क्लेम कर लेना। जिसमें safe t क्लेम के नाम पर 25%भी पैसा नहीं मिला मुझे बहुत नुक्सान हुआ और मैने उसी समय seller account बंद कर दिया।

फिर कुछ समय पश्चात दोबारा कई बार इनकी call आई पर मैने मना कर दिया। लेकिन इन्होंने मुझे दोबारा FBA के जरिए बंपर sale और नुकसान ना होने का आश्वासन देकर अपने जल में फिर फंसा लिया।

और 2nd time मेरी खरीद से 1000/पीस कम पर मेरा सारा मॉल sale कर दिया।

बाद में मैने अकाउंट मैनेजर से कॉल की तो उस बेईमान ने कॉल उठाना बंद कर दिया।

मैं basically Havells फैन में डील करता हूं जिसमें मेरा मार्जिन केवल Rs 50/पीस है। और इन्होंने मुझे Rs 1000/पीस का नुकसान दिया है

ये पूरी कंपनी ओर इसका सारा स्टाफ पूरी तरह बेईमान है ये ओर ये केवल अपना ओर अमेज़न का पेट भर रहे है। वो भी सेलर्स का पेट काटकर ।

Froad, Cheater Amazon

I am manufacturing plant

Dear Amazon,

We are writing to express our extreme dissatisfaction and concern regarding an unexplained deduction of Rs 24531/- from our seller account, labeled as "other charges." We have been patiently awaiting an explanation for this substantial deduction, but to date, no satisfactory response or justification has been provided.

We find it deeply troubling that such a significant amount has been charged to our account without any clear indication of the reason. This lack of transparency is unacceptable and has caused considerable disruption to our business operations.

We have contacted Amazon customer service multiple times, and while tickets have been created, we have yet to receive a resolution or a clear explanation for this charge. We are increasingly frustrated by the lack of progress and the inability of customer service to address this issue effectively.

We are compelled to escalate this matter and request the immediate attention of a senior member of the Amazon team. This is a considerable sum of money, and we require a detailed explanation of the charges, including:

A breakdown of the specific services or fees that constitute the "other charges."

The corresponding dates and transactions related to these charges.

Any relevant documentation or invoices that support these charges.

We reiterate that the lack of explanation is unacceptable. If this deduction is found to be erroneous, we demand an immediate and full reimbursement of the Rs 24531/-.

We urge a member of the Amazon team who is empowered to resolve this matter to contact us immediately. We require a clear and comprehensive explanation, and we expect a prompt resolution to this issue.

We are deeply concerned about the lack of support and communication we have received thus far, and we hope that this escalation will lead to a swift and satisfactory resolution.

Sincerely,

Some invoice show in gst but couldn't find invoices in portal

Invoice Series is 24-WMM, 2502951000192, 2502951000375 is missing, so please Gide regarding downloading invoice

CN Series is KA23-CN- is missing, so please Gide regarding downloading CN.

Last year, I encountered a critical issue regarding GTIN exemption for my brand, COSCO. After persistent follow-ups and extensive explanations, I finally convinced the team that it was an internal error, not a fault on my end. Despite this, it still took nearly a month to resolve. I was assured that if the issue arose again, I could reference my old case ID: 9912264472, and the team would promptly resolve it.

Now, I am facing the same GTIN exemption issue again. Despite referencing the old case ID, the team failed to understand the situation. The new case ID is 10964617242. Today, I was told that my brand has a GS1 barcode, making me ineligible for GTIN exemption. This is completely incorrect. Claiming I have GS1 barcodes is like saying I have kids while I’m still in school—ridiculous!

COSCO is my brand. I deal in innerwear and have never purchased a GS1 barcode for my products. After some research, I found the confusion: there is another brand named COSCO that does have GS1 barcodes, but we are entirely different entities with separate trademark numbers, company names, and product categories.

Amazon's system is wrongly associating my brand with another COSCO, preventing me from getting GTIN exemption. Despite multiple attempts, I have been unable to make the support team understand this.

I am calling on other sellers and Amazon moderators for real help. This issue needs a permanent solution before more sellers face the same unjustified obstacle. Amazon must fix this error immediately.

@Seller_gAhPNiLrkfTcr @Seller_Udi0JNbTrsmUV @Seller_5WsK3rrVFyBk9 @Seller_BlIVJdYD3zD3G