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Hi, I am new seller. My product is currently not available in Amazon. Still, I dont have buy box. What to do?

" Your deposit method is missing, invalid or not assigned " - Error reflecting on our home page from last 7 days. while adding bank details - Showing error "Forbidden, you have no right to perform this action." wondering why this happening even we are first user / primary account manager / owner for this account.

after multiple attempts to talk with amazon seller support team - they are not providing solution for very critical urgent issue regarding bank details.

Case ID : 11074355612

Can you help us @Seller_gAhPNiLrkfTcr

We have all been pretty critical of amazon in the discussions, but let us take a moment to appreciate them for the good stuff they are doing.

• No other courier refunds the shipping charge in case of orders rejected by customers. Amazon does that.
• Customer trust: People love shopping on Amazon as they know the company is customer-centric. This brings in more orders.
• Unified shipping charges across the country, in the recent shipping charges update. This has been a blessing for a small seller like us as courier partners charge more than double and speed post of India post charges almost 1.5 times the easy ship charges.
• Amazon easy ship has a very high delivery rate in comparison to other courier partners.
• Zero referral fee across plenty of products if the selling price is <300, what a wonderful change.

One suggestion from us to Amazon is, handle RTO orders carefully. A lot of times, the RTO orders are damaged and are in no condition to be dispatched to another customer.

Agreed, there are many fronts in which amazon can improve, but overall, the experience has been pretty much solid for us.

A seller is openly selling a counterfeit product ( ASIN: B0F19B1FHP ) on Amazon. Firstly he has misused the brand name 3M and mixed it with his own brand name.

It is impossible to sell genuine product of this ASIN at the price at which he is selling. If he sells genuine product at the price at which he is currently selling then he is losing approx ₹ 500 + Amazon commission + shipping charges.

Moreover this is a road safety product used as a ⚠️ warning for vehicles running on roads at night.

Amazon should look into this and take necessary action.

Hello Everyone - I hope you all are doing good. I started just 2 months back. In these months, I was able to send out 35 different deliverers (small products). Out of these 35, total 12 orders got impacted. 3 orders got cancelled because Amazon delivery agent decided not to show up. Similarly for other 9 orders, they were picked up late by 3 days again by ATS guy. I kept calling/messaging him every single day, filled so many Easy Pickup missed form. Then came the day last week (Wednesday) when

I first received a message from Amazon that my cancellation rate plus LDR (Late Dispatch Rate) is significantly high and offers will be removed. Following day i.e., Thursday, they removed "Add to Cart" button. I raised so many support cases, gave justification, provided screenshots and it took them 4 days to acknowledge and accept. With that my LDR and Cancellation metrics came back to previous state and fixed. I felt happy.

So in all this drama, I lost my 6 days of business because now "Add to Cart" button was missing and my products were kind of shadow banned with no way for customers to come and bother to buy by navigating deep inside the system when they can buy other products by simply clicking the same for other products.

With so much hope and passion, I started off here. With every order, we used to include hand-written thank you note for our customers. All our dreams have been shattered.

Despite my metrics is perfect with no deviation, still "Add to Cart" button option is snatched from me. This is second week going on. When I reached out to customer care, they told me to wait and just wait as even they do not know when will I get the button back.

I just looking into hopelessness. With 0 sale in last 10 days with no prospect and visibility and most importantly no solution and assurance in sight, I am planning to close my account from here and just forget about this episode.

I am so helpless right now so thought of writing my ordeal here just to know if anyone of you also faced similar painful experience here.

Thanks & Regards

BSB Prime

From last 3 years I am noticing that Easyship guys are unsealing the RTO shipments and checking inside items and again repacking them with cello tapes.I don't know why they are doing like this. Every return of mine is unsealed, then packed again with cello tapes. Amazon should take strict action against these courier fellows. When product seal gets teared, we can't sell them again. Why they are checking all items, Is Amazon blind?. After complaining many times, why Amazon is not taking action against Easyship fellows?. They are checking all return parcels to steal costly items.

past some days i recived one account health violation when i opened so i check see that one asin is under complain and i need to adddres violation so i talk account health team and say that this occurse because of amazon and ma`am agree with me and when amazon see this listing i see this listing before one month problem from amazon and that time i also raise seller support team and till today seller support team not resolve case and account health ma`am say we forward to intranal team so your issue is resolve and waite your listing not deactiveted but 3 to 4 days after not resolve any answer i tallk every day but not helped any one this is my best selling product and 75 reviwes and 4.3 star so amazon where is your team? why this happen i need answer

i would like to know more about seller flex

DEAR TEAM, TCS NOT FILED BY AMAZON TEAM SO I AM NOT ABLE TO CLAIM TCS