Refer to the criteria outlined in Can Amazon remove buyer feedback before requesting removal of feedback via Feedback Manager.
Important: Requests for feedback removal can only be made via Feedback Manager and usage of any other channel to request the same may potentially result in the deactivation of your selling account. Removal requests must be made within 90 days of the feedback submission. The system will prevent feedback removals after 90 days.
If you are concerned about incorrect feedback that meets our criteria, you can request for removal of the feedback by following the steps outlined below:
Go to the Feedback Manager .
In the Recent Feedback table, next to the specific Order ID, select Request removal under the Actions column.