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This article applies to selling in: India

Remove inventory from a fulfilment centre

To remove your inventory from an Amazon fulfillment centre, you should submit a removal order. You can remove inventory from fulfillment centres using one of the following methods:

Which method you use depends on the type and condition of the inventory you want to remove. These methods are not mutually exclusive.

Important: Amazon reserves the right to dispose of any inventory which poses a safety risk. Amazon holds unsellable and recalled inventory for 90 days, after which it is automatically disposed of if a removal request is not submitted. For more information, go to Automated Disposal Orders. You will be notified by email prior to disposal for any Amazon-initiated disposal and charged any associated disposal fees.

Removal fees are charged per item removed. For more information, go to FBA removal order fees.

Create a removal order

You can begin creating a removal order from either the Manage Inventory page or the Recommended Removal report. You can select any inventory that you want to remove using the Manage Inventory page. The Recommended Removal report only includes inventory that is subject to upcoming long-term storage fees.

  1. To create a removal order, do one of the following:
    • On the Manage Inventory page, select the items that you want to remove, and then select Create removal order from the Action on selected drop-down list.
    • On the Recommended Removal report, click Begin removal process. If Begin removal process doesn't appear on the report, you don't have inventory that we recommend removal.
    Tip: If the recommended removal list spans multiple pages, a separate removal order must be created for each page.
  2. On the Removal order details page, under Method of removal, select Return and type the address that you want the inventory to be shipped to.
    Important: Removal order returns cannot be:
    • Shipped outside of India
    • Shipped to another fulfillment centre
    • Used to fill customer orders

    Select Pick Up if you want to pick-up the inventory from the fulfillment centre or select Dispose to have your inventory disposed of at the fulfillment centre.

  3. Removal from fulfillment centre: It is an optional field. The acceptable value is a registered FC code (hyphenated with state code) from which removal is desired. You can choose the fulfillment centre from the registered list of FC codes by double-clicking inside the Select FC text box or by selecting it from as-you-type suggestions. Once the fulfillment centre is selected, the items that you have pre-selected from Amazon-fulfilled Inventory (or any other page) will reflect quantity against the selected fulfillment centre in the Specify Ordered Units section. If the Select FC text box is left blank, a removal order will be created at the network level, that is, the system will allocate the appropriate fulfillment centre to create a removal. For more information on FC codes, go to Remove inventory (overview).
  4. Shipping Address: Your default return shipping address will auto-populate, but can be edited.
  5. Tax Details: Enter the destination GST number (mandatory). For more information, go to Regulatory Requirements for Creating Removals.
    Note: As per GOI guidelines, in case your GSTIN is cancelled or suspended, we may not be able to process and ship your removal order. You should have your GSTIN re-instated and then create a removal order.
  6. For Set order ID, type a custom order ID or leave the field blank and an order ID will be created for you.
  7. Service Speed: By default, the service speed is Standard. Some units, such as hazardous materials (hazmat), are not eligible for removal.
    Note: ‘Expedited’ removal option is currently not available. Do not create removal by selecting ‘Expedited’ option.
    Tip: When you create a removal order, save your removal order ID. It is helpful for tracking purposes.
  8. Under Specify ordered SKUs/units, a list of selected items is displayed. Enter the quantity of items you would like to have removed. You can select quantities from fulfillable or unfulfillable inventory. To add more inventory to the list, in the Search and add items text box, type a title, MSKU, ASIN, or FNSKU, and click Search. Select the products you want to remove, and click Add selected.
  9. Under Fulfillable qty, specify the number of fulfillable units to be removed.
  10. Under Unfulfillable qty, specify the number of unfulfillable units to be removed.
  11. To remove an item from the list, select Delete.
  12. Click Continue.

After you create a removal order, on the Review and place order page, confirm that all of the information is correct before submitting your order.

  1. Under Items that will be removed, make sure that the items listed are the ones that you want removed. To change the items, click Change Units or Items.
  2. Under Fulfillable qty and Unfulfillable qty, verify the number of items that you want removed. To change the number of items, click Change units or items.
  3. Under Order summary, review the order ID, method of removal, and ship-to address. Click Change if you want to modify the information.
  4. Under Shipping summary, review the shipping speed.
  5. Under Estimated fees, review the removal fees.
  6. Click Place order to accept the charges and complete the removal order. You can cancel your removal order by clicking Cancel order.

Monitor or cancel a removal order

You can monitor or cancel a removal order if the status of the order is Planning, Pending, or Processing.

  1. On the Manage Orders page, click Advanced search.
  2. In the Search drop-down list, select Order ID, and then type your removal order ID. Click Search.
  3. Under Status, confirm that the status is Pending or Completed or Cancelled (To learn why units in a removal order can get automatically cancelled, go to Removal Order Cancelled).
  4. To cancel, click Cancel this order under Action. To monitor order status in detail, click on the order ID and it will direct to Removal Order Details.
Important: Your removal order may already be in process before the cancellation request is received. Check back later to confirm that your removal order has been successfully cancelled.
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