Sell on Amazon Sign in
This article applies to selling in: India

How do I clear a negative balance?

You can clear the Negative Balance by:

(1) Electronic Transfer:- To pay by electronic transfer, please follow the below instructions:

Bank Name: Deutsche Bank 
Account Name: Amazon Seller Services Private Ltd. 
Account Type: Current Account 
Account Number: 9916<Your Merchant Token ID*>NB 
IFSC Code: DEUT0797BGL
Swift code: DEUTINBBBGL

*Click here to find your Merchant Token ID.

Note: Please include reference code “TRMS NSB IN <Merchant Token ID>” into the Remarks field of your wire transfer.

(2) Send a cheque made payable to Amazon Seller Services Private Limited at the below address:

Amazon Development Centre (India) Private Limited,
SEZ Unit in TSIIC Limited, IT/ITES SEZ, Plot No.12/P, 13, 14 & 15/P, Sy. No.115Part, Nanakramguda Village, 
Serilingampally Mandal, Ranga Reddy District
500032 Hyderabad, Telangana
India
Phone: 04068201234

*Click here to find your Merchant Token ID.

Note: Please include reference code “TRMS NSB IN <Merchant Token ID>” on the envelope and on the back of the cheque.

A number of factors can contribute to a negative balance including product refunds, especially if you issue a refund for a product for which you have already received payment.

For more information about the settlement report and settlement process, refer to the Settlement Reports section in Download payment reports or Why do I have a negative balance?

Sign in to use the tool and get personalized help (desktop browser required). Sign in


Was this article helpful?
Thank you for your feedback!
How can we improve this help page? Note: This form doesn’t create a support case. Please specify what you think is wrong with the content itself.
1000
What was helpful?
1000
Thanks again for your help!
Thank you for your feedback. If you have more questions, please Contact Us.

Reach Hundreds of Millions of Customers

Start Selling On Amazon


© 1999-2020, Amazon.com, Inc. or its affiliates