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This article applies to selling in: India

How do I clear a negative balance?

You can clear the Negative Balance by:

(1) Electronic Transfer:- To pay by electronic transfer, please follow the below instructions:

Bank Name: Deutsche Bank 
Account Name: Amazon Seller Services Private Ltd. 
Account Type: Current Account 
Account Number: 9916<Your Merchant Token ID*>NB 

*Click here to find your Merchant Token ID.

Note: Please include reference code “TRMS NSB IN <Merchant Token ID>” into the Remarks field of your wire transfer.

(2) Send a cheque made payable to Amazon Seller Services Private Limited at the below address:

Amazon Development Centre (India) Private Limited,
SEZ Unit in TSIIC Limited, IT/ITES SEZ, Plot No.12/P, 13, 14 & 15/P, Sy. No.115Part, Nanakramguda Village, 
Serilingampally Mandal, Ranga Reddy District
500032 Hyderabad, Telangana
Phone: 04068201234

*Click here to find your Merchant Token ID.

Note: Please include reference code “TRMS NSB IN <Merchant Token ID>” on the envelope and on the back of the cheque.

A number of factors can contribute to a negative balance including product refunds, especially if you issue a refund for a product for which you have already received payment.

For more information about the settlement report and settlement process, refer to the Settlement Reports section in Download payment reports or Why do I have a negative balance?

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