The following requirements apply to all boxes shipped to Amazon fulfilment centres whether by Small Parcel Delivery, Less than Truckload (LTL), or Full Truckload (FTL) shipping.
If you are using an Amazon-partnered carrier, then please make sure that you accurately weigh and measure boxes and pallets to ensure that the correct values are supplied for every shipment. In addition:
The following are approved standard boxes:
Please do not:
If you are reusing boxes, then please remove or cover any existing shipping labels or other barcodes.
All products require a scannable barcode. For more information, please see FBA Product Barcode Requirements.
Each box in a shipment requires an Amazon shipment label in addition to the carrier label. For more information, please see Shipment Label Requirements.
Additional requirements apply based on the shipping method that you use:
In addition, boxes and box contents must be packaged in such a way that the contents arrive safely and intact at the fulfilment centre. For more information, please see Packaging and Prep Requirements.
Some common issues that may result in the refusal of inventory at the fulfilment centre include shipments that are larger than expected, not labelled properly, violate policy, damaged, or sent to the wrong fulfilment centre.
Shipments may be rejected at the dock and returned to you at your expense. Merchant Damage refers to any inventory that is delivered to an Amazon fulfilment centre in an unsellable condition. Shipments considered Merchant Damaged or Defective incur a return freight charge.
You cannot refuse or return shipments that are returned to you without first contacting Amazon. Shipments that you refuse or return without first contacting Amazon may be refused a second time, and any costs incurred will be at your expense.
Make sure that your distributor has the correct Amazon FBA Box ID labels for your shipment. You can grant limited access to your seller account to access labels. For more information, please see Set User Permissions.
In addition, your distributor must adhere to all Amazon shipment requirements.
You acknowledge that the US Department of Commerce Bureau of Industry and Security has restricted and may in the future restrict dealings with Huawei Technologies Co. Ltd. and certain of its non-U.S. affiliates included on the bureau’s Entity List ("Huawei Listed Entities"). You are responsible for complying with these restrictions, as updated from time to time, in relation to any products, software, or technology ("items") that you receive from Amazon or its affiliates. This includes ensuring that you do not remove, transfer, or accept any items, including inventory, that are subject to these restrictions from Amazon or its fulfilment centres if you are a Huawei Listed Entity or for the purpose of transferring or delivering such items to a Huawei Listed Entity.