Shipping and routing requirements

The following requirements apply to all boxes delivered to Amazon fulfilment centres, whether by small parcel delivery, less than truckload (LTL) or full truckload (FTL) delivery.

Box weight

If you are using an Amazon-partnered carrier, make sure that you accurately weigh and measure boxes and pallets to ensure that the correct values are supplied for every shipment. In addition:

• Boxes must not exceed the standard weight limit of 30 kg, unless they contain one single oversized item that exceeds 30 kg.
• Individual items weighing between 15 and 30 kg must be marked as Heavy Package (viewable from both the top and sides of each heavyweight container).
• Boxes containing jewellery or watches must not exceed 18.1 kg.

Approved containers

The following are approved standard boxes:

• Regular slotted carton (RSC)
• B flute
• ECT-32 (edge crush test)
• 200BH (burst strength)

Do not:

• Use point-of-sale containers or pallet-sized boxes (gaylords)
• Bundle boxes together using bagging, taping, elastic or extra straps

If you are reusing boxes, remove or cover any existing shipping labels or other barcodes.

For information about product packaging and delivery preparation, see Packaging and Prep Requirements and Small Parcel Delivery Requirements.

Approved dunnage

Approved packing materials include:

• Foam sheets or cushioning
• Air pillows
• Bubble wrap
• Full sheets of paper

The following packing materials are prohibited:

• All types of packing peanuts, including those made of biodegradable material or corn starch
• Crinkle wrap
• Shredded paper
• Thermocol chips

Additional requirements

All products require a scannable barcode. For more information, see FBA product barcode requirements.

Each box in a shipment requires an Amazon shipment label in addition to the carrier label. For more information, see Shipment label requirements.

Additional requirements apply based on the delivery method you use:

• Small Parcel Delivery Requirements
• Arranging for Less than Truckload (LTL) or Full Truckload Deliveries to Amazon

In addition, boxes and box contents must be packaged in such a way that the contents arrive safely and intact at the fulfilment centre. For more information, see Packaging and Prep Requirements.

Refused shipments

Some common issues that may result in the refusal of inventory at the fulfilment centre include shipments that are larger than expected, damaged or sent to the wrong fulfilment centre. These may be rejected at the dock and returned to you at your expense. Merchant Damage refers to any inventory that is delivered to an Amazon fulfilment centre in an unsellable condition. Shipments considered Merchant Damage or Defective incur a return freight charge.

You cannot refuse or return shipments that are returned to you without first contacting Amazon. Shipments that you refuse or return without first contacting Amazon may be again refused and any costs incurred will be at your expense.

Delivering directly to a fulfilment centre from a distributor

Make sure that your distributer has the correct Amazon shipment labels for your shipment. You can grant limited access to your seller account to access labels. For more information, see Set User Permissions.

In addition, your distributor must adhere to all Amazon shipment requirements.

You acknowledge that the US Department of Commerce Bureau of Industry and Security has restricted and may in the future restrict dealings with Huawei Technologies Co. Ltd. and certain of its non-U.S. affiliates included on the bureau’s Entity List ("Huawei Listed Entities"). You are responsible for complying with these restrictions, as updated from time to time, in relation to any products, software, or technology ("items") that you receive from Amazon or its affiliates. This includes ensuring that you do not remove, transfer, or accept any items, including inventory, that are subject to these restrictions from Amazon or its fulfilment centres if you are a Huawei Listed Entity or for the purpose of transferring or delivering such items to a Huawei Listed Entity.