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This article applies to selling in: India

Shipping and Routing Requirements

Important: Failure to comply with FBA product preparation requirements, safety requirements and product restrictions may result in the refusal of inventory at the Amazon fulfilment centre, disposal or return of inventory, blocking of future shipments to the fulfilment centre, or charging for preparation or for noncompliance at the fulfilment centre. Share these requirements with your carrier or vendor to ensure that they fully understand these requirements.

The following requirements apply to all boxes shipped to Amazon fulfilment centres whether by Small Parcel Delivery, Less than Truckload (LTL), or Full Truckload (FTL) shipping.

Box weight

If you are using an Amazon-partnered carrier, then please make sure that you accurately weigh and measure boxes and pallets to ensure that the correct values are supplied for every shipment. In addition:

  • Boxes must not exceed the standard weight limit of 30 kg, unless they contain one single oversized item that exceeds 30 kg.
  • Individual items weighing between 15 kg and 30 kg must be marked as Heavy Package (viewable from both the top and sides of each heavy-weight container).
  • Boxes containing jewellery or watches must not exceed 18.1 kg.

Approved containers

The following are approved standard boxes:

  • Regular Slotted Carton (RSC)
  • B flute
  • ECT-32 (edge crush test)
  • 200BH (burst strength)

Please do not:

  • Use point-of-sale containers or pallet-sized boxes (also known as gaylords)
  • Bundle boxes using bags, tape, elastic, or extra straps

If you are reusing boxes, then please remove or cover any existing shipping labels or other barcodes.

For information about Product Packaging and Shipment Preparation, please see Packaging and Prep Requirements and Small Parcel Delivery Requirements.

Approved dunnage

  • Air pillows
  • Full sheets of paper
  • Polythene rolls
  • Newspaper
  • Thermocol sheets

Unapproved dunnage

  • Shredded paper
  • Thermocol chips
  • All types of packing peanuts, including those made of biodegradable material or corn starch
  • Crinkle wrap

Additional requirements

All products require a scannable barcode. For more information, please see FBA Product Barcode Requirements.

Each box in a shipment requires an Amazon shipment label in addition to the carrier label. For more information, please see Shipment Label Requirements.

Additional requirements apply based on the shipping method that you use:

In addition, boxes and box contents must be packaged in such a way that the contents arrive safely and intact at the fulfilment centre. For more information, please see Packaging and Prep Requirements.

Refused shipments

Some common issues that may result in the refusal of inventory at the fulfilment centre include shipments that are larger than expected, not labelled properly, violate policy, damaged, or sent to the wrong fulfilment centre.

Shipments may be rejected at the dock and returned to you at your expense. Merchant Damage refers to any inventory that is delivered to an Amazon fulfilment centre in an unsellable condition. Shipments considered Merchant Damaged or Defective incur a return freight charge.

You cannot refuse or return shipments that are returned to you without first contacting Amazon. Shipments that you refuse or return without first contacting Amazon may be refused a second time, and any costs incurred will be at your expense.

Shipping directly to a fulfilment centre from a distributor

Make sure that your distributor has the correct Amazon FBA Box ID labels for your shipment. You can grant limited access to your seller account to access labels. For more information, please see Set User Permissions.

In addition, your distributor must adhere to all Amazon shipment requirements.

Acknowledgement for Huawei items

You acknowledge that the US Department of Commerce Bureau of Industry and Security has restricted and may in the future restrict dealings with Huawei Technologies Co. Ltd. and certain of its non-U.S. affiliates included on the bureau’s Entity List ("Huawei Listed Entities"). You are responsible for complying with these restrictions, as updated from time to time, in relation to any products, software, or technology ("items") that you receive from Amazon or its affiliates. This includes ensuring that you do not remove, transfer, or accept any items, including inventory, that are subject to these restrictions from Amazon or its fulfilment centres if you are a Huawei Listed Entity or for the purpose of transferring or delivering such items to a Huawei Listed Entity.

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