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This article applies to selling in: India

Error 8541

What causes Error 8541

This error is commonly referred to as a "single matching error". It may occur when the Product ID such as UPC, EAN, JAN, ISBN, and so on or product identifier such as manufacturer part number, model number, SKU, and so on, which you submit at the time of creating a new SKU matches with or corresponds to the Product ID or product identifier details of an existing ASIN on Amazon. This is called single matching error because one or more unique Product ID, or the product identifier information matches to a single existing ASIN. This error may be preventing you from successfully creating a new ASIN on Amazon.

Sample error message

" The provided [SKU] conflicts with an existing seller listing on Amazon.in. . The Standard Product ID value(s) provided for this SKU corresponds to the ASIN [ASIN]; however, some information is in conflict with the details of ASIN [ASIN]. The conflicting attribute values(s) are Brand (Merchant: [MERCHANT_VALUE] / Amazon: [AMAZON_VALUE]). If your product is the same as this ASIN, modify these attributes to reflect the correct details. If your product is different from this ASIN then check if the Standard Product ID value(s) are correct."

It is your responsibility to check and confirm if the product details of the existing ASIN, and your modified attributes, are correct, accurate and fulfils the requirements of applicable laws. If the ASIN matches what you are trying to list but the information on existing ASIN is incorrect or insufficient, contact Selling Partner Support to assist you in fixing the incorrect information.

Solve and prevent Error 8541

This error message comes up in the event the details of the ASIN you are trying to create matches with the unique details of the existing seller listing or ASIN on Amazon, and thereby prevents creating duplicate ASINs for the same product.

Follow these steps if you get the error in the given scenarios:

Scenarios Steps to follow
While creating new listing
  1. Check the ASIN in the error message you receive and identify if it is a relevant match. You can perform this identification in two ways:
    1. Check on Amazon website or mobile app. Enter the ASIN in the given format in the browser: "amazon.in/dp/[ASIN]".
    2. Go to Add a Product page and search by ASIN.
  2. If the details of the ASIN matches with what you are trying to list, proceed to the next step.
  3. Match the values of one or more attributes as mentioned in the error message, and resubmit the file. For example, if the error mentions the matching attribute value as Brand (Merchant: [Star] / Amazon: [Generic]), update the Brand name to "Generic" to match the existing ASINs and resubmit the file.
  4. You can also copy the ASIN and use listing loader to add your offer on Amazon by providing price and quantity. You can also use add a product feature to add your listings one by one.
  5. It is your responsibility to check and confirm if the product details of the existing ASIN, and details of your product listing as modified, are correct, accurate and fulfil the requirements of applicable laws. If the ASIN matches what you are trying to list but the information on existing ASIN is incorrect or insufficient in your view, contact Selling Partner Support for assistance.
  6. If the existing ASIN details do not match what you trying to list, check your listing file to ensure that you are providing a unique product ID or product identifier to avoid any such error.
While updating an existing listing
  1. You may receive a matching error if you are trying to update an ASIN where you may not have automatic editing rights for the attribute. Reach out to Selling Partner Support for assistance.
  2. You may also get a matching error if you are trying to change catalogue information which is related to the identity of an ASIN, such as Product ID, manufacturer part number, number of items, model number, and so on. The product identity information cannot be changed once an ASIN has been created. If you are sure that the available information is incorrect, reach out to Selling Partner Support for assistance.
Note:

A common cause of this error may be the result of manufacturers of products reusing UPCs or EANs. For example, in apparel, barcodes are sometimes reused after three years. Ensure that you are matching your product to the correct ASIN. You may visit GS1 website to validate the EAN codes, since they are responsible for issuing barcodes. If you get a Product ID code from any other unauthentic source, it can lead to a matching error.

Use exact values for part numbers or model numbers instead of the general practice of using the SKU values for part number or model number. In case of handmade products, where part numbers are less likely to be available, it is suggested that unique SKU values are used rather than generic values like "abc".

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