This article applies to selling in: India

Amazon Seller SMS Text Message Notification Settings

Amazon Seller SMS text message notifications will alert you when you receive an order in your Amazon seller account. The service will send up to 15 notifications per day during the time you specify in your preferences. This means that if you receive more than 15 orders in a day, you will not receive notifications for any orders after the 15th order. Please continue to use Seller Central as the primary means of managing your orders and seller account.

Your service provider's standard messaging and data rates may apply to all SMS text messages we send to you and the SMS text messages you send to us. We do not charge you for receiving or sending SMS text messages through the service and we are not liable for any fees your carrier charges you.

For more information on your use of this service, see Amazon Seller SMS Text Message Service Terms.

We support the following carriers in India:

  • Aircel Ltd
  • Bharat Sanchar Nigam Ltd
  • Bharti Airtel
  • Bharti Hexacom
  • BPL Mobile
  • Dishnet Wireless
  • HFCL Infotel
  • IDEA Cellular
  • Mahanagar Telephone Nigam Ltd
  • MTS (Sistema Shyam)
  • Ping Mobile (HFCL Infotel Ltd)
  • Reliance Communications Ltd
  • Reliance Telecom Ltd
  • Shyam Telelink
  • Spice Communications
  • TATA Indicom (TTSL)
  • Tata Teleservices
  • Vodafone Essar

Adding your mobile phone number

To add a mobile phone number, follow these steps:

  1. Under the Settings tab of your seller account, select Notification Preferences.
  2. In the “Amazon Seller SMS Text Messaging” section, click Sign up now.
  3. Enter your mobile messaging number in the spaces provided.
  4. Select the time for us to send your notification via SMS text messages.
  5. Check the box to agree to the Terms and Conditions.
  6. Click Continue.
  7. A 4-digit PIN code will be sent to the mobile phone number you provided, and you will be asked to verify your mobile messaging number. If you haven’t received the 4-digit PIN code within a few minutes, click Resend Code.
  8. Enter the 4-digit code you receive into the Verify Your Mobile Messaging Number dialog box.
  9. Click Verify.
  10. Select the Notification options you want to receive SMS for.
  11. Click Confirm to finish the process.

If the verification is successful, your phone number will appear in the Mobile Messaging (SMS) section of Notification Preferences.

Note: If you close or cancel the "Add a Mobile Phone Number" dialog box, you will need to restart verification process.

Modifying your SMS text message notification options

To modify your notification options, follow these steps:

  1. Under the Settings tab of your seller account, select Notification Preferences.
  2. In the “Amazon Seller SMS Text Messaging” section, click Update your mobile preferences.
  3. Make the necessary changes and click Confirm.

Unsubscribing

To unsubscribe from Amazon Seller SMS Text Message, follow these steps:

  1. Under the Settings tab of your seller account, select Notification Preferences.
  2. In the “Amazon Seller SMS Text Messaging” section, click Delete your mobile preferences.
  3. Click Confirm.

Delayed and dropped messages

We try to get you SMS text message notifications as fast as possible, but sometimes delays can occur. Mobile network congestion or other processing delays and errors on your mobile service provider's side can result in delivery delays or failures. If you are receiving non-Amazon text messages with delays as well, you may want to get in touch with your mobile service provider. The Amazon seller SMS text messaging service is provided on an "as is" basis. As a result, we are not liable for any delays or failures in the receipt of SMS text messages.

Note: Amazon is not liable for any delays or failures in the receipt of any text messages sent to or from you in connection with this service. We provide this service on an "as is" basis. Please continue to use Seller Central as the primary means of managing your orders and seller account.

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