This article applies to selling in: India

Things to consider before opting for Commingled, Stickerless Inventory

Things to consider before opting for Commingled, Stickerless Inventory

On this page, you will find answers to frequently asked questions (FAQs) about Stickerless, Commingled Inventory.

Q: How does Amazon Seller Services Pvt. Ltd. (ASSPL) store commingled inventory at its FCs?

A: ASSPL ensures that the same (commingled) item from different sellers are not stowed in the same bin. This prevents any possible mix-up of commingling units from different sellers.

Q: Will ASSPL be able to physically segregate commingled inventory during auditory inspection by government officials?

A: Yes, ASSPL can physically segregate commingled inventory from different sellers. In the event of an auditory inspection, an inventory report clearly identifying bin locations of commingled inventory from different sellers can be presented.

Q: How will ASSPL identify ownership of a commingled unit that falls out of a bin?

A: The following SOP is used to identify ownership:

  • ASSPL will follow the standard warehouse procedure of checking bins in the aisle for any missing inventory and will re-stow.
  • In exceptional circumstances where ASSPL is still unable to determine ownership of inventory (this happens in less than 0.05% of cases), inventory levels for that unit across sellers are investigated and discrepancy is adjusted by adding back units to affected seller.

Q: How will ASSPL identify ownership of customer-returned commingled unit?

  • If the item is sellable, the unit is added back to the inventory of the seller from whom the order was placed.
  • If the item is not sellable due to Amazon-caused damages, then the seller from whom the order was placed is reimbursed.
  • If the item is not sellable due to seller-caused damages, item is moved to damage land.

Q: What happens if commingled inventory is being case-received and there is a quantity mismatch?

A: If there are more units than what is mentioned in the PO i.e. an overage; the extra units are added to the seller’s inventory and this is reflected in Inventory Reports available on Seller Central.

If there are less units than what is mentioned in the PO i.e. an underage; the missing units are deducted from the seller’s inventory and this is reflected in Inventory Reports available on Seller Central. Sellers can lodge a WMS (Where’s My Stuff) request with Seller Support if they believe that they had actually sent in the correct quantity and are able to provide documentary proof (delivery receipt, Bill of Lading etc.) to this affect. In such a case, if the investigation at the FC cannot locate the missing unit, the seller is reimbursed as per existing ASSPL policies.

Q: What happens to commingled inventory in case of fire or natural disasters?

A: Since ASSPL has a detailed view of where each seller’s commingled inventory is located in the FC, any inventory that is damaged or destroyed can be identified, and sellers are compensated based on our reimbursement policies.

Note: To know more about the benefits of Stickerless, Commingled Inventory, please refer to the help page: Network Commingling

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