This section gives an overview of the new Pickup Removal service for FBA sellers in India.
How does the Pickup Removal service work?
How to create a pickup removal request
To create a pickup removal request:
The following snapshot will help you to locate the above two options:
How will sellers be notified regarding the removal order?
Once the fulfilment centre packs the units and the removal order is ready, the fulfilment centre will send an e-mail regarding the removal order with an attachment. The attachment is referred as electronic manifest. After receiving the electronic manifest sellers would be required to set up an appointment for picking up the stocks for which such a request was placed.
By when should sellers come to the fulfilment centre to pick up their orders?
We expect you to come to the fulfilment centre within three days from the time you receive the electronic manifest. In case you fail to comply with the timelines, Amazon holds the right to disable your account to create future pickup removal orders.
How will sellers take an appointment for pickup removals?
You will have to take an outbound dock appointment for pickup by sending an email to the appointment email ID of the corresponding fulfilment centre (mail format below). Mention date and time for the pick up.
Subject - Request for outbound dock appointment for Return Pickup order no. XXXXXXXXX
Please provide appointment at outbound dock for 4 p.m. on Tuesday, January 7, 2014, for return pickup order. Please find details below:
Seller Name -
Pickup Order No. -
Appointment Date and Time -
List of Amazon fulfilment centres and their contact details
|Fulfilment Centre (FC) code||Appointment ID|
|SDEB (Heavy & Bulky)||firstname.lastname@example.org|
|SDEG (Heavy & Bulky)||email@example.com|
|SDEH (Heavy & Bulky)||firstname.lastname@example.org|
|SATB (Heavy & Bulky)||email@example.com|
|SLKB (Heavy & Bulky)||firstname.lastname@example.org|
|SBHA (Heavy & Bulky)||email@example.com|
|SHYB (Heavy & Bulky)||firstname.lastname@example.org|
|SMAB (Heavy & Bulky)||email@example.com|
|SCJB (Heavy & Bulky)||firstname.lastname@example.org|
|SBLB (Heavy & Bulky)||email@example.com|
|SBLC (Heavy & Bulky)||firstname.lastname@example.org|
|SBOB (Heavy & Bulky)||email@example.com|
|SBOE (Heavy & Bulky)||firstname.lastname@example.org|
How much will be charged for pickup removals?
For more information, go to: