This section gives an overview of the new Pickup Removal process for FBA sellers in India.
How does Pickup Removals work?
How to create a Pickup Removal request
In order to create a Pickup Removal request, create a Pickup Removal order on Seller Central like this:
The following snapshot will help you locate the above two options:
How will sellers be notified regarding the removal order?
Once the Fulfillment Center packs the units and the removal order is ready, FC will send an email regarding the removal order with an attachment. The attachment is referred as electronic manifest. After receiving the electronic manifest sellers would be required to set up an appointment for picking up the stocks for which such a request was placed.
By when should sellers come to the Fulfillment Center to pick up their orders?
We expect you to come to the Fulfillment Center within three days from the time you receive the electronic manifest. In case you fail to comply with the timelines, Amazon holds the right to disable your account to create future Pickup Removal order(s).
How will sellers take an appointment for Pickup Removals'?
You will have to take an outbound dock appointment for pickup by sending an email to the appointment email ID of the corresponding FC (mail format below). Mention date and time for the pickup.
Subject - Request for outbound dock appointment for Return Pickup order no. XXXXXXXXX
Please provide appointment at outbound dock for 4 pm on Tuesday, January 7, 2014, for return pickup order. Please find details below:
Seller Name -
Pickup Order No.-
Appointment Date and Time -
List of Amazon Fulfillment Centers and their contact details
|FC code||Appointment ID|
|SDEB (Heavy & Bulky)||firstname.lastname@example.org|
|SDEG (Heavy & Bulky)||email@example.com|
|SDEH (Heavy & Bulky)||firstname.lastname@example.org|
|SATB (Heavy & Bulky)||email@example.com|
|SLKB (Heavy & Bulky)||firstname.lastname@example.org|
|SBHA (Heavy & Bulky)||email@example.com|
|SHYB (Heavy & Bulky)||firstname.lastname@example.org|
|SMAB (Heavy & Bulky)||email@example.com|
|SCJB (Heavy & Bulky)||firstname.lastname@example.org|
|SBLB (Heavy & Bulky)||email@example.com|
|SBLC (Heavy & Bulky)||firstname.lastname@example.org|
|SBOB (Heavy & Bulky)||email@example.com|
|SBOE (Heavy & Bulky)||firstname.lastname@example.org|
How much will be charged for Pickup Removals?
For more information, see FBA removal order fees.