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This article applies to selling in: India

FBA onboarding process

Amazon has created one of the most advanced fulfilment centres, and your business can benefit from our expertise. With Fulfilment by Amazon (FBA) you store your products in Amazon's fulfilment centres, and we pick, pack, deliver, support customer service and returns for these products. Best of all, FBA can help you scale your business and reach more customers.

How can I register for FBA?

You can visit the My Services page by navigating to Settings > Account Info > My Service and then register for Fulfilment by Amazon (FBA).

How do I start with FBA onboarding process?

Click here to start the FBA onboarding process.

In which states do we have fulfilment centres?

The states where we have fulfilment centres are listed in the drop-down. You can choose one of more states to avail FBA service.

How can I avail FBA service if there is no fulfilment centre in my state?

In case we don’t have a fulfilment centre in your state, you can choose an adjacent state having a fulfilment centre by taking tax registration in such state (if selling in taxable categories only).

Can I add multiple fulfilment centres to my account?

There is no restriction on number of fulfilment centres you can add to your account. Follow the procedure and add as many fulfilment centres as you want across India.

How do I get fulfilment centre enabled for my account?

You can get Amazon fulfilment centre enabled your account in four simple steps:

  1. Select the states and the fulfilment centre.
  2. Enter the following tax details:
    • PAN
    • Legal name and business address
    • GST certificate (required if selling in taxable categories only)
  3. Register fulfilment centre as an Additional Place of Business (APoB).
    • Apply online to register Amazon fulfilment centre as an additional place of business (APoB).
    • You can also take help from a Chartered Accountant (CA) or a tax consultant.
    • Fill up self-declaration form (for tax exempt categories).
  4. Fill up self-declaration form (for tax exempt categories).
    • APoB acknowledgement (taxable categories) / Self declaration (tax-exempt categories).
    • Upload the image signature by scanning a copy of your signature on a white paper.
    • Specify the applicable Product Tax Code (PTC) and Harmonised System of Nomenclature (HSN) code if applicable for your listings.

Can I add more fulfilment centres to my account at a later point?

Yes, you can add more fulfilment centres to your account at any point of time. However, we recommend that you enable maximum in one go to avoid the churn.

Is it necessary to give a GSTIN and GST certificate?

Yes, if you are selling in taxable categories then you are required to share the GSTIN and GST certificate form within the state where you want to avail FBA service.

If I sell tax-exempted categories, can I still avail FBA service?

If you are selling in tax-exempt categories, you can avail FBA service. For this, you need to submit a self-declaration in lieu of GSTIN/GST certificate.

What is APoB? Why is APoB important?

If you are opting for Fulfilment By Amazon (FBA) services, you have to register Amazon Fulfilment Centre as your Additional Place of Business (APoB) in your tax registrations. This is required because your goods are stored in the Amazon fulfilment centre and are picked, packed and delivered as per the orders placed by end customers across all cities in India. As an online marketplace seller, you may have your customers based out of any state in India, therefore GSTIN is required to sell goods online. If you are selling/shipping products from multiple states, you will require a separate GSTIN for each such state. Consequently, registering the respective fulfilment centre as an APoB becomes necessary.

What is REG-06?

Once Additional Place of Business is added in the GST registration certificate, it is issued in the form GST certificate i.e. REG-06. It is a digitally signed system generated Certificate made available on the GST portal, evidencing the successful GST registration under the GST law. You can download the Reg-06 certificate by following the below steps:

  1. Login to GST Portal.
  2. Go to Services > User Services > View/ Download Certificate.

What happens if I don’t share or upload Reg06?

If you fail to upload the Reg-06 within 30 days of FC allow-listing, your registered FCs will be unapproved and removal order will be created for the existing inventory in the FC.

How do I navigate to the registration portal on SC?

Go to Settings > Account Info > Manage > Click here to add Fulfillment Center (FC) to your account.

How do I get Amazon documents for filling APOB?

You are requested to follow the SSR workflow and download the NOC and BSA by clicking on the link provided at the bottom of the page. Upon clicking on the link, a set of documents will be auto downloaded and you will be able to get the Electricity bill of the FC as well.


What is the simulation link for APOB registration and FC allow-listing?

For more information on APOB registration and FC allow-listing, click here.

What should be done, in case I want to reinstate the delisted state FC?

Follow the steps given below:

  1. Log in to your Seller Central account.
  2. Go to Settings > Account Info > Manage > Click here to add Fulfillment Center (FC) to your account.
  3. Select the specific state in which you want to reinstate the FC from the dropdrown list.

In case you receive any error, follow the process below:


  1. Request you to share a copy of your Reg-06 with the respective FC address added as your APOB to SeSu.
  2. You can download the Reg-06, by following the below mentioned steps:
    1. Log in to GST Portal.
    2. Go to Services > User Services > View/ Download Certificate.

What is Heavy and Bulky nodes (H&B)?

Heavy and Bulky Fulfilment centres stores products that exceeds a certain measurement. For example, Large Appliances.

For more details on oversize products, click here.

How do I get registered for Heavy and Bulky FCs?

Currently H&B node registration are not enabled through self serve flow on Seller Central.

To register in any H&B node:


  1. You can choose the state and update GSTIN for that state in Seller Central account.
  2. You can reach out to Amazon RCA to complete the APOB registration for H&B FCs after this step is completed.
  3. Reach out to Seller Support for allow-listing, once you have the APOB certificate from RCA.

What should I do, if my APOB application has been rejected?

Depending on the reason for rejection, you need to make the necessary amendments and raise a request again through the FBA registration flow for allow-listing.

What is VPPoB? Why is it important?

Virtual Principal Place of Business (VPPoB) license allows you to run your business by assisting you through third party service providers, to obtain a GST license in a new State. In order to sell on Amazon.in and avail of FBA services, you are required to have a Principal Place of Business (PPoB) in the State and add Amazon fulfilment centre address as Additional Place of Business (APoB) address to your GST certificate.

Note:
  1. Amazon fulfilment centre cannot be your PPoB location in the new state. The objective of VPPoB is to bring your products closer to customers. These products when replicated or placed in close proximity to the customers can be offered with fast track promise, thus helping improve customer experience as well as improve opportunity to grow your business.
  2. The service providers available to assist you are independent persons/organizations and are not a representative of Amazon in any manner whatsoever. You may choose to enter into a contractual arrangement with the service provider and the same will be to the exclusion of Amazon Further, Amazon does not make any kind of representation on behalf of the service providers or the quality of service provided and the service providers shall be solely responsible to you for the quality, scope and pricing of the service(s) offered to you.

Can I get professional help for obtaining VPPoB License?

We have a network of Amazon authorised Tax Consultants/Retainer Chartered Accountants who can help you in getting a Virtual Principal Place of Business in the state where you do not have a state GSTIN license. This PPoB premise in all means will only be a virtual office for you where all your business related books and records will be maintained by the authorised representative electronically. A rental/license agreement for the said PPoB unit will be executed between the authorised representative and you to obtain GST registration in the new State, who will later add Amazon fulfilment centre in that state as an APoB. Amazon fulfilment centres in the same state can be used to directly ship and store your inventory. For more details on VPPoB, click here .You may reach out to FBA seller replication program team by emailing us at golocal@amazon.com.

Is FSSAI license required if I am selling food products/consumable items?

Yes, FSSAI license is required, if you are selling food items/consumable products. FSSAI license should have Amazon fulfilment centre as one of the additional place of business since your goods will be stored in the Amazon fulfilment centre and are picked, packed and delivered as per the orders placed by end customers on sellers across all cities in India.

For more details on FSSAI product specific requirements, refer to the following links:

Within how many days can I share my amended tax certificate using the Amazon fulfilment centre address?

You have 30 days to upload the tax registration certificate with the Amazon fulfilment centre as APoB (Additional place of business) provided by the Government post APoB acknowledgement receipt submission. Note that not uploading a final APoB certificate is a tax policy violation and results in your FBA account being put on hold.

How do I check my application status?

The status and its description is listed as follows:

  • Success specifies that Amazon has approved your application and now you can send inventory to our fulfilment centre.
  • Awaiting Amazon Response specifies that Amazon is in the process of reviewing your application. Check back after 48 hours for an update.
  • Awaiting Seller Response specifies that you have not completed the application or it has been rejected by Amazon. Complete pending steps or make necessary corrections, if rejected.

How do I create my shipment plan?


  1. On the Manage Inventory page, choose the product/s you want to send to the fulfilment centre and then select Send/Replenish Inventory from the Action drop down at the top. Click on Go once done.
  2. Select (i) Create a new shipping plan (ii) Fulfilment centre that you want to ship items to (iii) Item packaging type and click on Continue to the shipping plan.
  3. Enter units to be shipped and click Continue.
  4. Prepare products as per guidelines.
  5. Enter number of labels to be printed and continue.
  6. Review the shipment to ensure no errors. Click Approve Shipment once done. To know more, watch a video.
  7. You can create shipping plan in bulk. To know more, watch a video.

How do I send inventory to the fulfilment centre?

There are three ways in which you can send the shipment to the fulfilment centre. Choose either of the following listed below:

  • Amazon’s own FBA Inbound Pick up Service. Click here to know more.
  • Third party service providers tied up with Amazon. Click here to know more.
  • Send shipment yourself using your own courier partner.

See also:

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