This article applies to selling in: India
Local Shops on Amazon - Frequently Asked Questions
Below are the common Frequently Asked Questions (FAQs) on Local Shops on Amazon:
What is the return policy for Local Shops - Prime?
| Order type | Return Authorisation | Return Pickup | Customer Refunds | SAFE-T Claims | A-Z Claims |
|---|---|---|---|---|---|
| Local shops - Prime small parcel any order value | Auto Authorised | Approved logistics service provider will pickup | Auto Refund post pickup by approved logistics service provider | Available | - |
| Local Shops - Prime heavy and bulky any order value | Auto Authorised | Approved logistics service provider will pickup |
Auto Refund post pickup by approved logistics service provider
|
Available | - |
| Local Shops orders > INR 25000 | Seller | Seller has to pickup | Seller | - | Available |
| Local Shops orders < INR 25000 | Auto Authorised | Approved logistics service provider will pickup | Auto Refund post pickup by approved logistics service provider | Available | - |
What if I want to ship my offers to PIN codes to which delivery cannot be done in two days or less through Local Shops – on Amazon Program?
Such offers will not get the Prime badge. You can create a copy of the offer and assign a new shipping template in which you have chosen expedited and standard shipping speeds. If you need further details, contact us at localshops@amazon.com.
How to assign shipping template to my product listings in bulk?
You can use price quantity template to assign shipping template to your product listings (SKUs) in bulk.
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