Watch this video to know about order reports.

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Overview

An Order Report is a tab-delimited text file that provides a summary of your orders. There are two ways to generate an order report: you can schedule reports or you can generate them manually.

Scheduled reports include the seller-fulfilled new orders received since your last scheduled report was run. By default, the order report runs automatically every 24 hours after 11:00 p.m. GMT, but you can reschedule it to run more often or at a more convenient time.

Reports that you request manually will include a summary of all seller-fulfilled orders that you have received for the number of days you select, including orders you have cancelled or confirmed as shipped.

Note that an order may take up several lines in your report. When all of the order information will not fit on one line, such as when several promotions were applied to an order, we split the information over several lines. We indicate that the extra lines are a continuation of the same order information by leaving most of the columns blank.

1. On the Orders tab, click the Order Reports link.
2. In the Scheduled Order Report Settings section, you can review your current settings. Click the Edit button to change your settings. The Scheduled Order Reports page appears.
3. In the New Schedule box, you can select from several frequency options:
   • None
   • Every 4 hours
   • Every 8 hours
   • Daily (Choose your preferred time of day from the drop-down list.)
4. Click Submit to return to the Order Reports page. Your new settings display in the Scheduled Order Report Settings section.

1. On the Order Reports page, select New Orders.
2. In the Request an Order Report section, select the number of days you would like to include.
3. Click the Request Report button. A status box appears at the top of the page to confirm your request. The report and its production status appear in the Check Report Status & Download section.
   Note: If no reports are generated, then your reports list will be blank. You must generate a report to download a report.

After you generate a report, you can pick up the report from a list of generated reports.

1. On the Download Order Report page, in the Check Report Status & Download section, find the report you wish to download. If it is ready, a Download button will be available.
2. Click the Download button. The Save As dialogue box appears.
3. Pick a folder location and click Save.

After you download the order report, you can open it in any database or spreadsheet programme, such as Microsoft Access or Microsoft Excel. The scheduled order report contains all new orders since the last scheduled order report ran.

There may be several rows for an individual order in your report. If all of the order information does not fit on one row (such as when multiple promotions are applied to an order), the information is split over multiple rows.

If you use Amazon’s optional services, item tax, gift wrap tax and shipping tax amounts collected by you will be shown in the Order Report. Additional information regarding taxes collected by you can be found in the Sales Tax report in the Tax Document Library.

See the following table for the most important fields in your order report with definitions and examples.