Sell on Amazon Sign in
This article applies to selling in: India

Change Login Settings

To change your Seller Central Account name, e-mail address, or password, go to Seller Central > Settings > Login Settings and click the "Change" button to the right of Password Settings. You can change any one of the fields or all at once.

To change the name: To change the e-mail address: To change the password:
  1. Enter the new name in the Name field.
  2. Enter your current password in the Old Password field.
    Note: If you enter the wrong password, you will be logged off as a security precaution.
  3. Click the "Submit" button.
  1. Enter the new e-mail address in the Email Address field.
  2. Enter your current password in the Old Password field.
    Note: If you enter the wrong password, you will be logged off as a security precaution.
  3. Click the "Submit" button.
  1. Enter your current password in the Old Password field.
    Note: If you enter the wrong password, you will be logged off as a security precaution.
  2. Enter the new password in the New Password field.
  3. Enter the new password in the Re-enter Password field.
  4. Click the "Submit" button.



 

Security questions are a supplemental way for us to verify your identity. We will present security questions only when circumstances call for an extra level of identity verification.

How to set up your security questions and answers

To register your security questions and answers, go to Seller Central > Settings > Login Settings and click the "Change" button to the right of Security Questions.

  1. Select a question from the drop-down menu for Question 1 and enter your answer to that question in the field below. Repeat with different questions and answers for Question 2 and Question 3.
  2. Type your password in the Enter Password field.
    Note: If you enter the wrong password, you will be logged off as a security precaution.
  3. Click the "Submit" button.

Tips to help you choose good security questions and answers:

  • Choose questions that only you know the answer to and that are not associated with your password.
  • Choose answers that are memorable, but not easy to guess or research.

Tips for keeping your security questions and answers secure:

  • Never tell anyone your security questions and answers, and do not write them down.
  • Never send your security questions or answers through e-mail.
  • Never reply to e-mail inquiries about your security questions and answers, even if the message looks authentic.
  • Periodically change your security questions and answers.

How to fix an error

If you get an error message for your answer to a security question, the answer you entered does not match the answer you registered for that question. Please try again, making sure of the following:

  • Don't add extra spaces. (Copy and paste sometimes adds extra spaces.)
  • Use upper- and lower-case letters exactly as you did when you registered your answer.

If you are still unable to sign in to Seller Central, click the "Forgot the answer to your security question?" link on the Security Questions page to contact us for assistance.

To change your merchant account name, e-mail address and/or password, complete the following steps:

  1. In your Seller Central account, select Settings, then Login Settings.
  2. In the Name box, type the new name you want to use.
  3. In the E-mail Address box, type the e-mail address you want to use.
    If you want to keep the same e-mail address, you can skip this step.
  4. In the New Password box, type your new password.
  5. In the Re-enter Password box, type your new password again.
  6. Click Update.
    If the entries in the two password boxes match, then your password is changed. Otherwise, return to step 3.

If you have the Two-Step Verification enabled, you may be required to enter a security code to make changes to your advanced security settings. Learn more about Two-Step Verification.

Note: If you use XML or AMTU to integrate with Amazon, you must also update your e-mail address and password for those systems so that they continue to work properly.

Security questions are a supplemental way for Amazon to verify your identity. We will present security questions only when circumstances call for an extra level of identity verification.

How to set up your security questions and answers

To register your security questions and answers, follow these steps:

  1. Open your Seller Central Login Settings page.
  2. Click the "Change" button in the Security Questions section.
  3. Select a question and enter your answer to that question. Repeat with different questions and answer for Questions 2 and 3.
  4. Enter your password and click Update.

Tips to help you choose good security questions and answers:

  • Choose questions that only you know the answer to and that are not associated with your password.
  • Choose answers that are memorable, but not easy to guess or research.

Tips for keeping your security questions and answers secure:

  • Never tell anyone your security questions and answers, and do not write them down.
  • Never send your security questions or answers through e-mail.
  • Never reply to e-mail inquiries about your security questions and answers, even if the message looks authentic.
  • Periodically change your security questions and answers.

How to fix an error

If you get an error message for your answer to a security question, the answer you have entered does not match the answer you registered for that question. Please try again, making sure of the following:

  • Don't add extra spaces. (Copy and paste sometimes adds extra spaces.)
  • Use upper- and lower-case letters exactly as you did when you registered your answer.

If you are still unable to log in to Seller Central account, click the "Forgot the answer to your security question?" link on the Security Questions page to contact us for assistance.

Sign in to use the tool and get personalized help (desktop browser required). Sign in


Reach Hundreds of Millions of Customers

Start Selling On Amazon


© 1999-2021, Amazon.com, Inc. or its affiliates