Pay by Invoice allows Amazon Business customers who are evaluated for credit worthiness by Amazon to make purchases on the Amazon Marketplace using a 30-day credit period for their orders, from the date of invoice.
In the past, Amazon Business customers who prefer to pay using invoices with a credit period have been unable to make purchases on the Amazon Marketplace. Pay by Invoice represents a huge growth opportunity for sellers by opening up their selection to these Amazon Business customers.
Doing business through credit terms traditionally requires additional account receivables work for the seller, assessing buyer's creditworthiness, billing them for purchases, following up for payments, collecting on unpaid invoices and managing bad debt. Amazon is providing all these services to the sellers and managing them efficiently at scale.
There is no additional fee charged for Pay by Invoice orders.
Amazon will credit seller’s Amazon payment account when payment for the Invoice is received from the Amazon Business customer. This may occur around the due date or even before the due date.
However, in case of late payments, Amazon will pay the seller on the 7th day past the due date and continue to recover amount from the Amazon Business customer.
In case the Amazon Business customer does not pay by the due date, Amazon will pay the seller by the 7th day past due date.
We will be able to make payments only after we have received it from the Amazon Business customer on or before the due date. However, we are continuously working on improving the experience for sellers and will keep you informed of any changes.
You do not have to take any action to enable Pay by Invoice. However, all regular Amazon Selling Partner Support channels are available for Amazon sellers who have received Pay by Invoice orders, in case you have any further questions.
No performance or metrics is affected by this change except on cancellation by seller.
Selection from all sellers on Amazon is made available to Amazon Business customers to ensure the same growth opportunity for all sellers and continue to provide wide selection for Amazon Business customers.
You can cancel your PBI orders. However, this cancellation will be treated similar to the cancellation of any other order. The same policies that apply for cancellation of any order will apply here. You can refer to the Frequently Asked Questions on cancellations here.
You can see pending invoice orders by navigating to Reports > Payments > Open Invoices.
You cannot opt-out from receiving Pay by Invoice orders.
To ensure a great shopping experience for Amazon Business customers, we believe that all selection should be available to them. This is a great opportunity for sellers and we want them to be able to participate fully.
Only the qualified Amazon Business customers who have cleared the required credit checks have the option to place orders using Pay by Invoice. Joining the Amazon Business Seller program does not convert all your orders to Pay by Invoice. Payment time on orders paid by customers using other payment methods will not be impacted by Pay by Invoice.
Amazon will generate an invoice for you for all Pay by Invoice orders, with payment instructions stated within the invoice. You should not request payment from the Amazon Business customers directly or invoice them on different terms or off Amazon at any time.
Learn more about payments.
If the Amazon Business customer returns a Pay by Invoice order, the standard returns policy is applicable.
There can be two scenarios: