Enrolment to Local Shops on Amazon

This help page explains the detailed information with instructions on how to enrol for Local Shops on Amazon. You can enable Local Shops on your account in just two steps.

What is 'Local Shops on Amazon'?

Local Shops on Amazon is a programme that allows any physical store to register on Amazon and serve more customers from local area. With Local Shops on Amazon, you can get one step closer towards getting ‘Prime badge’ on your Self-Ship listings. ‘Prime Badge’ helps customers around you to discover you faster on Amazon.in.

Thousands of shopkeepers, from across the country, are already taking advantage of the programme to showcase a wide range of products, ranging from consumer electronics to mattresses, kitchen items to grocery, kirana and consumable products, apparel and shoes to gifts, and even fresh flowers and cakes!

You can enrol to 'Local Shops on Amazon' in two easy steps:

1. Check for the eligibility status of your seller account:

If you are eligible for Local Shops, then you will see Domestic shipping template with Same-Day, One-Day, and Two-Day delivery options.

Check your eligibility status, and once you see Domestic shipping template with Same-Day, One-Day and Two-Day delivery options you can proceed to step 2.

What is Same-Day, One-Day and Two-Day delivery?

Same-Day, One-Day and Two-Day delivery are the only ship options with Local Shops on Amazon, which enable sellers to offer fast and prime delivery experience to its customers where the delivery is being managed by the sellers. This is also one step closer to offer ‘Prime Badge’ on your seller account.

2. Enrol to "Local Shops on Amazon" programme:

Create or manage shipping template, update order cut-off times, update shipping fee and finally assign SKUs to appropriate shipping templates.

You can complete the enrolment to "Local Shops on Amazon" programme in any of the following ways:

a. To enable Local Shops on Default template:

You can configure this on your existing default template. Default shipping template is assigned by default for new SKUs. To update your existing template, follow the Instructions on how to enable ‘Local Shops’ on default template

b. To enable Local Shops with new shipping template:

To enable Local Shops on a new shipping template; create a new template and ensure that the new template is set as default template and all your offers are assigned to this template by going to “Manage Inventory” and assigning offers to the newly created template. To make changes on Seller Central, follow the Instructions on how to enable ‘Local Shops’ with new template.

c. To enable Local Shops with Easy Ship:

In case you want to use Self-Ship for your local areas but use Easy Ship for the rest of the serviceable PIN codes, then you can enable Selected Self-Ship option. To make changes on Seller Central, follow the Instructions on how to enable ‘Local Shops’ with Easy Ship

Enrolment to Local Shops - Prime

1. Check for Prime eligibility status.
2. Create a Prime shipping template.
3. Set shipping charges for each template.
4. Set order cut-off times and operating days.
5. Assign template to your offers.

Detailed explanation of each step:

1. Check for Prime eligibility status:
   
   1. Check your account’s Prime eligibility status.
      
      1. Eligible for Local Shops–Prime

         If you are eligible for Local Shops–Prime, then you will see the below page. Complete the registration process and enable Local Shops–Prime by proceeding to step 2.

         
         

      2. Not eligible for Local Shops–Prime

         If you are not eligible for Local Shops–Prime, then you will see the below page. This could be because of any of the reasons below:

         • Your account is not enrolled to Local Shops (also known as Self-Ship Guaranteed Delivery) programme.
         • You are not maintaining your performance as per the eligibility thresholds of the Local Shops programme.
           
           
2. Create or modify Prime shipping template.
   
   1. Sign-in to your Seller Central account.
   2. Click the Settings on the right, and then click Shipping Settings.
   3. You will be redirected to Shipping Settings page.
      
      
   4. Click Self-Ship tab.
   5. Click Edit.
      
      

   6. You will see a Prime delivery checkbox on top of the template. Ensure to check the Prime delivery checkbox. After that, click Add Prime Regions.
      
      

      Select the PIN codes from the list to add regions as shown in the image below:

      
      

   7. Once you have configured the PIN codes in the Prime template, you can edit your template at any time by clicking the Prime speeds at the bottom of the template as shown below:
      
      

   8. You can also enable Prime on multiple templates by following the steps below:
      • Click on Click here in the Prime banner.
        
        
      • In the following prompt, select the shipping templates on which you want to enable Prime and click Confirm.
        
        
3. Set Shipping charges for each template

   After you select the templates, (see highlighted in red in the image above), the selected checkbox will expand and allow you to enter Shipping fee - Unit Price / Price per order. Enter the shipping fee as per the Amazon shipping guidelines (to avoid ASIN getting blocked) and click Save at the bottom of the page.

   
   

   Once saved, it can take up to 2-4 hours for changes to be reflected in your seller account. Once the changes are live your offers will have the Prime badge on the Product Detail Page on Amazon.in where the buyers will see faster delivery options. For more information, go to Self-Ship Shipping Settings help page to know how to select the delivery region.

   Note: As part of the Prime template, for non-Prime customers, you can set delivery charges up to INR 150.00 for Same-Day and up to INR 100.00 for One-Day deliveries. Prime customers get free shipping for Same-Day and One-Day deliveries. Two-Day delivery will be free for all customers.
4. Set order cut-off times and operating days

   Order cut-off time is the time of the day till when you would receive orders that need to be processed on the same day. Any orders beyond the cut-off time of the particular day should be processed on the immediate next day.

   The following table gives the timelines on when you must ship confirm and deliver an order based on order type.

   
   
   Note: Process your orders on or before ship by date shown against the order in the Manage Orders page. If the order is not confirmed by Ship by Date, then it will be cancelled on Ship by Date at midnight and it will have an impact on your seller account's performance and you will be charged a cancellation fee (refer to section 4 on order processing).

   Once you are on the programme, the account will be set to default cut-off times (mentioned in the table below). We recommend you to change the order cut-off times for your orders to help to distribute volumes evenly for Same-Day, One-Day and Two-Day delivery. Selecting a later cut-off time will help you to increase the flow of orders for your account. But a cut-off time too late in the evening will allow less time for order processing.

   To set the order cut-off time, download the instructions here:

5. Assign template to your offers
   
   1. Go to Manage Inventory.
   2. Select the items that you want to put on Local Shops - Prime from the checkbox against the offer.
   3. After you have selected the items, click Action on selected at the top of the page.
   4. Select change shipping template.
   5. Select the Prime template and Save.
   6. To follow this in bulk, you can use price quantity file and update the shipping template against the SKU.
   Note: If you are also an Easy Ship Prime seller and have restricted certain SKUs from showcasing the Prime badge (through SKU restriction process), then ensure additionally that these restricted SKUs are not assigned to ‘Local Shops–Prime’ enabled template as well, so that the promise to customers for your listings are made accurate by removal of (or suppressing) Prime badge.

   To assign SKUs to appropriate shipping template, download the instructions here:

   
   

Once your offers are live, go to Amazon.in to check for Prime badge on your offers that you had assigned to the Prime template. It can take 10 minutes to a few days for Prime badge to be displayed depending on the number of products added.

Frequently Asked Questions (FAQ)

What is order cut-off time and operating days?

Cut-off time is the time of the day till when you would receive orders that need to be processed on the same day. Any orders beyond the cut-off time of the particular day should be processed in the next business day.

What is Same-Day, One-Day and Two-Day delivery?

Same-Day, One-Day and Two-Day delivery are the only ship options with Local Shops on Amazon, which enables sellers to offer fast and Prime delivery experience to its customers where the delivery is been managed by the sellers. This is also one step closer to enable ‘Prime Badge’ on your seller account.

Which orders should I prioritise first?

You must prioritise orders received before order cut-off time for the business day, to ship and ensure timely delivery.

How do I decide and set my order cut-off time?

You can decide order cut-off time based on your operational alignment from your integrated carrier partner.