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This article applies to selling in: India

Local Shops - Amazon Delivery App - FAQs

Frequently Asked Questions

What if the default address is not added in buy shipping preferences?

You will not able to add/ invite associates under user permissions and also you cannot generate a label while processing orders through Self Deliver method.

Can I add/ invite multiple delivery associates to install the Amazon Delivery App?

Yes, you can add/ invite associates to install the Amazon Delivery App.

Is it mandatory for associates to have the email ID registered as a buyer account on Amazon.in?

Yes, the associates will not be able to login if they do not have an email ID registered with Amazon.in as a buyer.

Can I share the Seller Central account credentials with associates to login to the Amazon Delivery App?

No, the Amazon Delivery App will not accept Seller Central account credentials while logging in and this will restrict you from adding/ inviting new associates under user permissions in future.

Is this mandatory to use android phone with version 6.O or above to download the Amazon Delivery App?

Yes, this App is compatible only with android phone with version 6.O.

What if I do not find 'Delivery Permissions' option in User permissions page?

Contact Seller Support team.

What if I do not find 'Self Deliver' option in MYO (Manage Your Order) page?

Contact Seller Support team.

In case of any questions, mailto: localshops@amazon.com.

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