Once you have confirmed your shipment in step 2 of the Send to Amazon workflow, you can book appointments and print labels for each box.
You can also visit the site navigation training here.
As you have chosen 3P Empanelled carrier, your transport and appointment confirmation will be taken up by your chosen carrier. In this step, you would need to 'print the box labels' only.
Once you have completed the above steps and then handed over the shipments to the carrier, provide Tracking IDs for your boxes either in the Send to Amazon Tracking details step or in the Track shipment tab of the Shipment Summary page.
You can remove or delete your shipment by clicking Remove or delete shipments at the bottom of the page.
For small parcel shipments, after you have confirmed shipping selections and accepted charges, you would need to void the shipping charges twelve hours before the scheduled pick-up appointment. If you have not voided charges within this time, then you will not be able to cancel the charges or receive a refund.
The Mark as shipped button has been removed because we now use tracking information to accurately update your shipment status.
After you have provided valid tracking details for your shipment, the status of your shipment will automatically be updated to Shipped. You can provide tracking details either in the Send to Amazon Tracking details step or in the Track shipment tab of the Shipment Summary page.
The status of your shipment will be shown as Shipped on the Shipping Queue and the Shipment Summary page.
You can get information about all confirmed shipments from your 'Shipping Queue' and search for them using the Shipment ID. Clicking a shipment from the 'Shipping Queue' will take you to the 'Shipment Summary' page. There you can track your shipment, see shipment contents, and reconcile inventory.
The following compliances will apply to you in accordance with the Goods and Services Tax (GST) laws:
Only with FBA pick-up services, you can enter the required information and instruct Amazon to generate the delivery challan or e-way bill on your behalf. However, you will be responsible for printing and including such delivery challan or e-way bill on each box before they are picked up. For more information, please go to Regulatory/Compliance requirement for FBA pick-up.
If there are no available slots to choose from the calendar, then you can choose to split your shipments to other Fulfilment Centres (FCs) or request for an unconfirmed appointment by filling in the information for the fields shown.
You can cancel the appointment 12 hours before the scheduled pick-up appointment by clicking ‘void charges’ button. After cancelling the pick-up, you can book a new pick-up slot by choosing another available cargo ready date and pick-up time slot. For more information, please go to Reschedule/Cancel FBA pick-up.
If there are no available slots to choose from the calendar, then you can choose to split your shipments to other fulfilment centres or request for an unconfirmed appointment by filling in the information for the fields shown.
Yes, to reschedule a previously chosen fulfilment centre appointment, click Reschedule appointment. Then select the new date, time slot, and select a reason for rescheduling.
You can cancel an appointment by clicking Cancel appointment and entering the reason for cancellation. You will be able to schedule a new appointment after cancellation.
Here are a few important links to our help pages which will guide you to ensure a smooth inbounding experience: