Currently, when a customer places an order for multiple products and when all or any of these ordered products are stored at different Amazon Fulfilment Centres (FCs), each of these products is separately shipped from the respective FCs to your customers. Reactive transfers are FC-to-FC transfers that take place after your customer places an order, before they are fulfilled by Amazon. We accomplish this by attempting to consolidate ASINs ordered together but stored across multiple FCs to ensure that we ship the minimum possible number of packages to your customers.
Through the Reactive Transfer programme, we offer consolidated shipping of your products in the least number of packages possible, by enabling the trans-shipping inventory feature across your registered FCs, in line with the customer’s order address.
The programme has the following benefits:
For example, two products ordered together are in BOM1 (MH) and BLR5 (KA) FCs and the customer is from Bangalore. These products are consolidated at FC BLR5 (if APOB registered) which is nearest to the customer’s address. Eventually, you will only pay the local (28 INR for 500gms) or regional (36 INR for 500gms) charges depending on the customer delivery location instead of paying national charges (56 INR) for the unit trans-shipped from BOM1. The above-mentioned savings are prevalent to fees criteria defined here.
To opt for the programme, complete this form: https://survey-az.tfaforms.net/1707
For further queries, write to: in-fba-reactives@amazon.com
You are eligible for consolidated packaging only if you have your additional place of business registered at the FC where the shipment is consolidated. Currently, if a customer orders multiple units and if all units are in the same building, we ship them together in a single package. You just need to approve this service offering, which enables you to transfer inventory between your different places of business.
Any units damaged during trans-shipment are classified as Warehouse Damaged and the relevant policy on reimbursement applies. All other stages are similar to the current shipping process and the relevant damage classification and reimbursement policies apply.
A detailed stock transfer report covering FC-to-FC transfers will be available in your seller account on a monthly basis listing out all transfers made during the month.
You can click here to download the Stock Transfer Report.
Stock transfer documents are also provided to you upon request to the Seller Support team. Furthermore, you can download an inventory event detail report at any time from your seller account. This report provides the following information regarding transfers:
snapshot-date | transaction-type (warehouse transfers) | sku | FC | quantity | disposition |
Yes, products from two different sellers can be consolidated in one package as long as the items are ordered by the customer together and are fulfilled from the same FC.
In case multiple items are shipped in a single box, there is one tracking (AWB) ID for the box. However, there are different invoices for each seller who is fulfilling their orders. Each of the participating sellers will receive a detailed stock report in their seller account. Therefore, there will be no challenges in reconciling details for your reporting obligations.
In this case, the inventory would move to the destination FC and be stored there, and would be available to other customers for purchase. Inventory and accounting record details are listed in FAQ #3.
Still have concerns/ queries? You can write to in-fba-reactives@amazon.com and we will arrange a call back within 3 business days.