All listings and products must comply with all laws and regulations.
Room heaters covered by this policy
Room heaters are portable or wall-mounted devices powered by electricity and used to heat a small space.
Our policy for room heaters
Government of India (GOI) has notified that room heaters offered for sale are to be safety tested and certified under Bureau of Indian Standards (BIS) certification scheme (Scheme - I (ISI Mark Scheme)).
Amazon requires all room heaters be tested and to comply with the specific regulation or standard requirements listed below:
All of the following:
BIS Scheme - I (ISI Mark Scheme) certificate as per below standards:
IS 302 (Part 2/Sec 30): Safety of household and similar electrical appliances - room heaters
Below listed is the information that we will request from you, and we recommend that you have it easily accessible:
Your company name (if applicable) and Seller ID
Your contact information: e-mail address and phone number
A list of all room heaters that you offer on our store
Certificate issued by BIS under Scheme - I (ISI Mark Scheme)
Product and marking label image with clear model number, brand or manufacturer details, and ISI mark with licence number in either detail page or uploaded in Seller Central under Manage your compliance.
Note: Certificate must contain product identifier of the tested products that are sufficient to demonstrate that the product granted by BIS is the same as the product listed in the detail page.
If you need help in getting compliance certifications, testing and audits, then use our service provider network.
How to submit information
Complete the following steps to submit the requested information:
In Seller Central, please select the Performance tab and choose Account Health.
Go to Manage your compliance in the bottom right corner, click Product Compliance Requests.
To add compliance documents or appeal for a product, select Add/appeal compliance.
Provide compliance documents and information in the Provide Documents section, or provide appeal information in the Appeal Request section.
Click Submit for Approval to send your submission for review by Amazon.
Note: Test reports must contain images of the tested products that are sufficient to demonstrate that the product tested is the same as the product listed on the detail page.
If you do not provide the required information by the applicable deadline, then we may:
Remove the relevant product listings
Suspend your ability to add new products, your listing privileges, or both
Withhold any payments that are due to you
We reserve the right to take any further action that may be necessary in our sole discretion.
Disclaimer: The information provided on this page does not, and is not intended to constitute legal advice. All information, content and materials available on this site are for general informational purposes only.