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This article applies to selling in: India

Seller Identity Verification

To help us to maintain a trusted marketplace for buyers and sellers, we will need some additional proofs for the information that you provided during registration.

If you have already submitted your documents

The review process can take up to two business days from the time when we receive your documents. We will email you the result.

Note: You will gain access to Seller Central after your account is verified.

If you have not submitted your documents

  1. Please go to the Seller Identity Verification page.
  2. Under Please select your country/region, choose your country or region from the drop-down option.
  3. In the Submit required documents section, upload your documents.
  4. Click Submit.

Document rejection

Important: We reject documents when we cannot verify them or when they do not meet our criteria. Our decision to approve or reject a document is final and cannot be appealed, although you can re-apply with a new account.

Amazon requires two documents in order to verify your identity. To avoid having your documents rejected, please make sure that they meet the following criteria:

All documents must:

  • be valid (not expired, revoked or closed)
  • be high-quality, in colour, and unobstructed (not angled, blurry or cropped)
  • show the full page
  • not be a screenshot
  • display matching information (such as your ID number or name) that you use to register to sell on Amazon
  • be scanned images, or a photo taken from your mobile device's camera (no screenshots)
  • display the full document (front and back, if applicable)
  • be less than 10 MB in size
  • be in one of these formats: gif, png, jpg, pdf and docx. Please do not include special characters in the file name (examples: $, & or #)
  • be authentic and unaltered
  • be in one of these supported languages: Chinese, English.
Note: If your documents are in another language, then you can submit notarised translations in a supported language.

Identity documents:

The identity documents required for each seller depends on the country or state that your business is headquartered in, and where you live.

The drop-down options will tell you which options are available to you, such as: passport, driver licence or national ID. In addition to the above requirements for all documents, the ID must:

  • show a full document page, or in case of national identity cards, both sides of the card
  • be a government-issued identity card that is distributed and recognised by the country where you are a citizen or resident
  • be in colour (black and white not accepted)
  • for multi-page files (both sides of the ID), if the screen does not ask for separate front and back image uploads, then please be sure to merge the images into one file to upload
  • have date of birth (if applicable) that matches with the date of birth provided during registration
  • have a signature
  • if submitting a passport, then please be sure that the passport has your signature

Additional documents

An additional document (your customised options display on the registration page) might be a document that proves your business is valid, such as: business licence.

  • Some companies, corporations or charities need to submit a government-issued national ID for the primary contact, or the beneficial owner or trustee.
  • The name of the point of contact or company mentioned on the document should match with the point of contact name or business name provided during registration.

Business licences:

  • The name of the legal representative or beneficiary owner should match with the name on the identity document.
  • The address should match with the business address provided during registration.
  • Must be valid for at least 45 days from the time of registration.
  • Must not be revoked or closed by the local government.
  • Business name and details must be visible.

What to expect after you upload your document

If the necessary documents and information are uploaded, then a message will display "Thank you for your request.". Please close the tab in your browser.

After you submit documents, Amazon will review your information and may contact you for further clarification, if needed, within 3 business days.

Important: If we are unable to verify the information that you provided and request that you resubmit your documents, then you will have to complete this request within the next 30 days. If we do not receive your documents within this timeframe, then your case will be closed and we will not be able to activate your account to sell on Amazon. For security reasons, we can only accept documents uploaded through the Seller Identity Verification page on Seller Central.

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