We tried addressing the issue by submitting the "Missed Shipment" feedback form several times.
So, we are writing to bring to your attention a persistent issue we have been facing for over a month now. The designated pickup personnel have consistently failed to respond to our calls and have not been collecting parcels as scheduled. This delay has been significantly impacting our operations and, more importantly, our seller ratings, order by order.
As a trusted platform, we had high expectations from Amazon’s delivery system. However, this ongoing situation has been a major disappointment, causing disruptions and affecting our overall performance on the platform.
We kindly request you to look into this matter at the earliest and provide a resolution. Ensuring timely pickups is crucial for maintaining a seamless experience for both sellers and buyers.
Looking forward to your prompt response and a solution to this issue.