Welcome to Seller Forums

I previously applied for approval to sell Baby Activity Gear products under Case ID 11665546102, which was declined because the images did not show manufacturer or brand details.

Now, I have submitted a new application (Case ID: 11669277622) with complete and correct details. The updated product box clearly displays the brand name (FOREWAY) and manufacturer contact information printed directly on the packaging, as per Amazon's requirements.

However, my new application has also been declined.

I kindly request you to please review my updated documents once again. I have ensured that all details, including brand name, address, and contact information, are printed on the box itself (not as stickers).

Also, please note that the product I am selling is a Baby Silicone Teether, which is not an "Activity Gear" product, but a safe teething toy for infants. I request you to kindly consider this point and review my application under the correct product type.

As a new seller, this is my first product approval request, and I am eager to fully comply with all Amazon requirements. I have re-uploaded all the supporting documents and images for your review.

My order is not pick up

Our listing shows as not buyable on amazon , we raised the ticket a week ago , they said its internal team who handles this, they are waiting for there response. If this is the case ID11656433722

I HAVE BEEN RECEIVING MAILS ABOUT NOT FULFILLING THE ORDERS EXAMPLE BO84G9Y753 AND BO82G72TYZ BUT WHEN EVER I LOOKED FOR ORDERS IT ON MY SELLER CENTRAL DASHBOARD IT ALYAS SHOWS 0 ORDERS. HOW IS THIS HAPPENING

A customer has requested a return on one of my orders, mentioning the reason as “Entirely different product received.”

I immediately contacted the buyer through Amazon messages and politely asked them to share photos of the product received along with the packaging label, so I can verify the issue and assist properly.

It’s been over 24 hours now, and the buyer hasn’t responded.

What should be the next step in such a situation? Should I wait longer or contact Amazon support to review the case?

Would really appreciate guidance from experienced sellers or Amazon moderators on the correct process to handle this professionally.

Thank you,

G.C. Garments

dear all ,

My order 403 1300451 4186717 has not picked up on time from the pick up location .I am waiting from 2 days.pick up date is 5 nov but didn't pickup on time

I tried scheduling the order but was unable to do it. Order label not generate. please help us on priory base. i try to scheduling both trick amazon recommended dimensions and seller dimensions but same error as showing in screenshot please find the attached screenshot. Case id raised is 11666751072

Why we don't have easy ship service for selling outside India.

I have original artwork pieces I can't put them in Amazon fulfilled centres.

pick up boy not pick my product before day