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Hello Sellers.

We bring you the updated webinars sessions for the month of May. Don't miss out.

🎓 How to successfully ship your first Easy Ship order - English - Wk21:

Overview: This webinar covers fulfilling Easy Ship orders, including checking orders, entering package details, selecting pickup slots, and scheduling unshipped orders. It also addresses order cancellations, Amazon fees, packaging, and checking Voice of Customer (VoC).

  • Tue, 20 May, 2025 | 04:30 am - 05:00 am CST

🎓 Easy Ship Packaging and Labelling guidelines - English - Wk21:

Overview: It is important to label and pack Easy Ship orders as per the standard Easy Ship labeling and packaging guidelines. Some of the important topics cover in this webinar: Invoice, MRP, Sticky Labels, VSM table, Packaging for fragile/ non-fragile items, Amazon branded packaging and more.

  • Thu, 22 May, 2025 - 04:30 am - 05:00 am CST

🎓 Inbound best practices - Wk17:

Overview: Join our webinar to learn essential guardrails and best practices for your Amazon inbound shipments. You'll discover how to send compliant shipments, optimize your inbound processes, and submit accurate claims for missing units—helping you save time and get faster resolution on inventory issues. This targeted session is designed to streamline your operations and improve your selling experience on Amazon.

  • Fri, 23 May, 2025 | 02:30 am - 03:00 am CST

🎓 Seller Support Services and Self-serve Features (English) - Week 22 (2025):

Overview: Join the webinar and learn how and when to raise contacts. and the various self-support features available. We will cover all the topics like: SAFE-T Related concerns, Buyer Related Issues (Fake/ Abusive order concerns), Missed Pickup Issues, Weight Mismatch (WMM), FWD (Fee Weight and Dimensions), Cancellation Fee Reimbursement, Scheduling Issues, LSR and Cancellation Fee Reimbursement for Amazon Controllable Reasons.

  • Tue, 27 May, 2025 | 04:30 am - 05:00 am CST

🎓 Fireside Chat with STEP Team Representatives - English - Wk22:

Overview: Join our STEP representative for a Fireside Chat. Get answers to frequently asked questions, learn about STEP, and ask away all your queries!

  • Wed, 28 May, 2025 | 04:30 am - 05:00 am CST

How to Register:

To secure your spot, log in to Seller Central and navigate to Menu > Learn > Seller University > Webinar tab. Simply click "Register" on your preferred session.

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Pick up boy didnt come!!!!!!!
by Seller_Oa8mKcmspO6fB

Hello Everyone,

I am a new seller and was very excited to start my amazon journey, but unfortunately within 3-5 days i had the worse experince. I received good number of orders and kept the orders ready but the pick guy never showed up. I called him plenty of times every day but he never showed up and kept saying *I am coming in an hour or so*. This repeated for 3 days continously.

Now my every order is getting cancelled due to issues with Easy Ship pickup service.

I have raised this issue through seller support, but each time the only solution offered is a refund of cancellation charges.

My accountis at risk for deactivation now and they even charges for cancellation.

Please take this issue seriously and resolve it urgently. It’s demotivating and frustating for new sellers who are trying to grow their business sincerely.

What are the other options for such cases? Why can't amazon provide quick solutions for such cases?

Please support!!!

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Ama WHAT?
by Seller_CiN1ubsJVOlr1

Amazon is running a big scam in its return, I send 10kgs of item and I get back 100 gram stick back but delivery charge was charged for 10kgs!

?????

But lets break it down, my procurement cost of the item was just 200 rupees, however the delivery cost was 370 one way + 370 back, but I did not get 10kg back, yet on the label it was written "10kgs"! Who actually benefited the most in this case? AMAZON! besides I do not know what will someone in amazon shipping do with 10kg of manure, I hope amazon warehouse has a lot of plants and they give it to them LOL

Even if I file a Safe-T Claim, I will get back maybe 100-200 back, but in reality I lost 370+370+200!

What can I do now? Keep selling here and hope for a profit one day? huh?

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I wanted to bring a concerning issue to your attention and see if anyone else has faced similar abuse from this buyer.

The Problem: A customer (Megha, New Delhi) has repeatedly placed orders only to claim they were "not received," securing refunds each time while we lose both product and payment. This has happened multiple times (2024 and again recently), suggesting deliberate policy abuse.

Buyer Details: Name: Megha

Our Actions:

Reported to Amazon Seller Support (Case ID: [we can't share] hope amazon team will take a action soon).

Requested account investigation + permanent block from our listings.

Questions for the Community:

Has anyone else encountered this buyer or similar patterns?

Any success in recovering funds or getting Amazon to take action?

Tips to prevent/manage such fraud?

Why Share?

If this is a repeat offender, a collective report to Amazon may force stricter action. Let’s help each other avoid losses!

Thankyou!

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Hello Amazon Seller Support / Community,

I need urgent guidance regarding a copyright image issue that has led to the removal of my product listing, and my account health is now at serious risk.

I had listed a handheld retro gaming console and used self-edited, original images created specifically for the product. However, Amazon flagged the listing for copyright infringement, specifically citing a problem with the images, even though I did not use any copyrighted or branded visuals such as Super Mario Bros. or other protected content.

As a precaution and in full respect of Amazon’s policies, I:

Removed all original images, even though they were self-made.

Uploaded completely fresh, newly edited images with zero reference to any known IP.

Also removed any potentially problematic text or keywords from the listing.

Despite taking all these corrective actions, Amazon has still removed my listing, and my Account Health now shows an IP violation, which I’m very concerned about.

I have already submitted a clarification and appeal to Amazon, but I’m reaching out here to:

Ask if anyone has faced a similar issue and how they resolved it.

Get advice on what else I can do to clear this from my account health.

Understand if there's a specific retraction process or contact needed.

This is impacting my business significantly and I want to remain 100% compliant with Amazon’s policies.

Any help, insights, or steps I may have missed would be greatly appreciated.

Thank you,

Mohamed hussain

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Status update of orders
by Seller_Kt2w4sWsQa4QH

Status of Order scanned by delivery partner on his device can be updated before the date of picked slot by amazon server

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pick up boy didnt come
by Seller_af9c2zmqxhhWj

pick up boy didnt come i have packing the courier after 1 week wating not reponde calls i am still wating some one to pick up

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need the invoice 25-WMM-1010
by Seller_OD6SE4cL3xFZx

where I can find the invoice 25-WMM-1010

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Need the invoice KA24-CN-71112
by Seller_OD6SE4cL3xFZx

where I can find KA24-CN-71112

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Hello Sellers,

💥Welcome to week 3 of New Sellers Series💥

Ready to level up your Amazon game? 🔥

Take advantage of the Amazon Seller University! This is your go-to learning hub packed with expert-led video tutorials designed to help you optimize and scale your business right here on Amazon.in.

Whether you're just starting out or looking to boost your existing sales, these tutorials cover everything from the basics to advanced growth strategies. You can learn at your own pace and unlock valuable tips for success.

You can learn about:

Here is a shortcut for all the basics "Start Learning Now"

📣 Attention Experienced Sellers! While this resource is highlighted for new sellers, we'd love to hear from you too! If you've used the Amazon Seller University in the past❓ please share your experiences and insights on how it helped you. Your valuable opinions and ideas for improvement can be incredibly helpful for those just starting out.

Let's all learn, grow, and succeed together on Amazon.in! 💪

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