Hello Fellow Sellers,
Many of us are facing incorrect weight and dimension charges, leading to unfair overcharges. I have personally raised multiple cases with valid proofs through the Clawback Reimbursement Form, but there is no response. Instead of properly investigating, Amazon simply closes the case without explanation.
When we follow up using the case ID, the support team just tells us, "Your case is rejected," without giving a proper reason or solution. This is extremely unfair because we are suffering huge losses due to these incorrect charges, and there seems to be no accountability.
The EasyShip team is imposing rude and unfair terms, and the Amazon support team is not taking seller concerns seriously. Many sellers are losing hard-earned money due to incorrect weight and dimension calculations, and our complaints are being ignored.
📢 I urge all sellers to check their weight & dimension charges and share their experiences here. We need Amazon to take action and ensure transparency in these fee assessments.