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Hello Sellers!

We have some great webinars planned for you this month. Here's what's coming in the second half of June:

  • 🛠️ Seller Support Services and Self-serve Features

Learn how to solve issues faster and be more efficient!

  • 📦 Learn about Multi Channel Fulfillment

Discover ways to grow your business beyond Amazon!

  • 🛒 Masterclass on Basket Building Promotion for Amazon Sellers

Learn strategies to increase your average order value!

To access one or more sessions, you need to Register by going to your Seller Central account

->Learn->Seller University then on top of the page you choose Webinar 💻

Which session interests you most? Comment below with your choice!

Looking forward to seeing you there!

Regards,

Sakura

3 votes
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Increase my sales
by Seller_BcWww3MXpcnZn

how to increase sales without advertisement

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Kurti for women
by Seller_IbN8kyEQVpQE6

dressing for women good quality.

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seller flex pickup glitch
by Seller_E2d5lefvf3Ngq

Delivery agent scanned all orders if sellerflex panel but in my site it is showing one order packed but jot fall into shipped tab and delivery agent scanned it infront of me and i have cross check with their warehouse they said your all orders are shipped by delivery agent then why 1 packet missed showing last weak also happen the same thing is anyone else facing the same issue???

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Amazon Grievance redressal mechanism
by Seller_xa3INOchmOEMp

Can someone please provide the terms and conditions of Seller account and the Grievance redressal mechanism to report the unsatisfactory support and policy violations by the Amazon people?

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I want to change the gst and the legal name. But customer support has no idea of how to change the gst and pan. We have converted to pvt ltd from llp

1 vote
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4 replies
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Return denied issue
by Seller_lUbbYlAx15Nr2

Nowadays easyship courier boys found new trick to keep seller returns. They are marking return shipments as Seller Refused or Seller not available Those returns shipments are never delivered When I raise Safe T claims, amazon seller support is denying my claims every time and replying that copy paste answers, We attempted delivery and you have refused or non available Courier fellows never call me....before safe t claims were given, but now amazon seller support also not in seller favour Time has come to quit amazon and join other Platforms who charge 0% commissions

6 votes
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Fraud with amazon seller
by Seller_mgpyRQOXn4CsV

As a seller on your platform, it’s disappointing to see accounts like "R K World Pvt Ltd" selling branded products at extremely low prices clearly operating under Amazon itself. If Amazon wants to be the sole seller, then remove third-party sellers completely.

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Fake orders on COD and Fake Rejection
by Seller_iPp9EiO6PpBif

Dear Amazon,

We are writing to express our serious concerns regarding a recurring issue of fake Cash on Delivery (COD) orders placed by customers. These customers are placing orders and then rejecting them during transit or upon delivery, often after the package has been opened by your inspection team. This practice is causing significant financial losses and operational challenges for us as sellers.

Our products are handmade, and our packaging is designed to protect these unique items. When rejected packages are opened by your inspection team at the hub, it often leads to the product being damaged or compromised, rendering it unsellable. We urge you to refrain from opening rejected COD packages during their return transit, especially those that have been refused by the customer without being opened by them.

Furthermore, we request that Amazon implement a penalty system for customers who repeatedly engage in such fraudulent behavior. The current situation forces sellers to absorb substantial losses, including advertising costs, platform fees, storage fees, shipping fees, packaging costs, and the cost of damaged goods. This is unsustainable and significantly impacts our ability to operate profitably on your platform. We believe many other sellers are facing similar challenges.

We are incurring significant losses due to these issues. If a solution is not found, we will unfortunately be forced to reconsider our continued presence on the Amazon platform. We kindly request your urgent attention to this matter and prompt action to address these concerns.

Sincerely,

6 votes
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Urgent: Campaign Manager is down
by Seller_CARvsB6oAu1gC

My global dashboard is showing

Ad Impressions - No data available

Ad Sales - No data available

But I am running ads. And if i try to visit Campaign manager, it's not loading. I tried on website and on app. Nothing is working

I have tried to contact the support and I have a case id: CASE 11230340522

Can someone please help.

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we decreased order last 5 month..

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