TEAM, I AM FACING A PROBLEM WITH MY AMAZON SELLER ACCOUNT.

AMAZON IS CHARGING AUDIT FOR SHIPPING.

IN THE AUDIT REPORT, THEY CHARGED US FOR THE WEIGHT SLAB OF 1000-2000 GRAMS, WHERE MY WHOLE PRODUCT, ALONG WITH PACKAGING, WEIGHED LESS THAN 500 GRAMS.

I HAVE SUBMITTED REIMBURSE REPORTS MANY TIMES THEY REJECT THEM FOR SILLY REASONS.

PLEASE HELP ME. THEY CHARGED AROUND 1 LAKH.

THANKS

Dear sir/madam,

we want to apply the option that our product which is khayal sampooranprash is very premium and we want that it should be non returnable and it should executed by today on prioirty basis.

amazon me bhut jyada hi fake buyer or return policy bhi galt hai kyoki isi ka fayda buyer utha rha hai automactly buyer ko payment refund ho jata hai or wo payment seller ko 50 din bad me bhi nhi milta hai loss hua to seller ka hua na

Subject: Missing Reimbursement for 250 Orders – Need Help & Insights from Other Sellers

Hello Fellow Sellers,

We recently analyzed our Amazon return reports (March 16, 2023 – March 16, 2025) and discovered a major issue with our return reimbursements. Here’s what we found:

Total refunds processed: 625

Orders actually returned: 295

Orders reimbursed as lost: 80

Orders with missing data: 250 🚨

For these 250 orders, we neither received the returned items nor were we reimbursed for them as lost. There is no clear status update available in Amazon reports.

We have already reached out to Seller Support for clarification, but we wanted to check if other sellers have faced a similar issue.

🔹 Has anyone else noticed missing return reimbursements in their reports?

🔹 What steps did you take to get this resolved?

🔹 Any tips on how to escalate this with Amazon for a faster resolution?

Looking forward to your insights and experiences! Let’s work together to ensure we all get fair reimbursement for our returns.

Hello everyone,

Today We Experienced Again a Worst & Senseless Policy from Amazon FBA Replacement & Return Policy.

FBA Order ID : 403-0491779-8941969 (original order) Rs.7700/-

Refund issued Rs.7700/-to Original Order,

also, FBA has Delivered the New Replacement Order to Buyer at Zero Cost.

FBA Replacement Order: 408-0173204-0557152

It Means, that Buyer Has Recieved Product at Zero Cost with Full Refund for Original Product.

Now, Buyer Enjoying Product at Free of Cost.

Same Issues We Faced Several Times,

Till Date No Clarification Recieved from Amazon that Why They Issue the Refund to Buyer when Buyer has ALready Recieved the Replacement Order ?

Mystrie will Continue......

Regards,

FURNITURE FIRST