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Seller_gAhPNiLrkfTcr
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⭐ Success Alert: Free Webinars Sessions for Amazon Sellers
by Seller_gAhPNiLrkfTcr

Hello Sellers!

We have some great webinars planned for you this month. Here's what's coming in the second half of June:

  • 🛠️ Seller Support Services and Self-serve Features

Learn how to solve issues faster and be more efficient!

  • 📦 Learn about Multi Channel Fulfillment

Discover ways to grow your business beyond Amazon!

  • 🛒 Masterclass on Basket Building Promotion for Amazon Sellers

Learn strategies to increase your average order value!

To access one or more sessions, you need to Register by going to your Seller Central account

->Learn->Seller University then on top of the page you choose Webinar 💻

Which session interests you most? Comment below with your choice!

Looking forward to seeing you there!

Regards,

Sakura

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Seller_jRDVdUOn3lMN9
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🛑SUSPICIOUS TEMPARING ON RETURNED PACKAGE🛑
by Seller_jRDVdUOn3lMN9
Amazon replied

Recently, I’ve been receiving returned packages showing suspicious signs of tampering—each one has been cut open, all items inside individually checked, then repacked and sealed using Amazon-branded tape and seals. This consistent pattern suggests the packages may be undergoing an internal inspection process, possibly by Amazon’s warehouse or returns team, but the method and condition in which they are returned raise concerns about potential mishandling, unauthorized access, or a breakdown in standard return protocols. Have any of you ever faced such an issue ever or in recent times?

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Seller_cGyhvvgDbzxxz
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“Action Required: Multiple SAFE-T Claims Overdue and Ignored – Wrong Items Returned, Reimbursement Pending. Requesting Fast Resolution & Refunds”
by Seller_cGyhvvgDbzxxz
Amazon replied

Dear Amazon Seller Support,

I have been selling on Amazon for over 8 years, always prioritizing customer satisfaction and compliance. However, I am currently facing serious issues with multiple return cases where incorrect items were received.

I have already submitted SAFE-T claims for these cases, along with image and video evidence showing the discrepancies. Unfortunately, one claim has now exceeded the resolution timeline, and despite multiple follow-up cases, I’ve received no meaningful response.

Details of Affected Orders:

Order ID: 407-4588070-7390749

SAFE-T Claim ID: 23343-38729-3598759

Filed On: June 6, 2025

Order ID: 403-6470381-1569160

SAFE-T Claim ID: 51552-85655-9944543

Filed On: May 23, 2025

Additionally, we have another unresolved issue involving a replacement order:

Replacement Order ID: 408-9569700-3564310

Original Order ID: 171-6146115-5698714

Case IDs: 11185986592, 11183115542

The replacement shipment was returned due to a delivery cancellation, but the item we received was entirely different from what we shipped. Since no refund was issued to the buyer, I’m unable to file a SAFE-T claim, and the original item was never correctly returned.

This situation has become increasingly difficult to manage, and I kindly urge your team to review these cases thoroughly and process the appropriate reimbursements for the losses incurred.

Your prompt attention and resolution are sincerely appreciated.

Warm regards,

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Amazon has left me at the mercy of incompetent seller support team
by Seller_Poe6HPPNUgduS
Amazon replied

It has been over two weeks since I raised multiple cases regarding not getting Easy Ship orders.

I have done every troubleshooting steps

- My products are hazmat non dangerous good verified

- My pin code is eligible for easy ship

- My products’ weight & dimensions are under the threshold

- Even asins are correctly assigned to Easy Ship enabled templates

I even told them that its highly possible that HAZMAT tag is not synchronised with their shipping tool, which is preventing me from getting orders.

What’s the worst part? My case is open for 3 weeks now, multiple cases either closed or merged. One executives keep copied and sent the last email that was nonetheless useless.

They even promised that I will get a call from leadership team, but they too didn’t call and closed by case my providing absolutely useless troubleshooting over the email.

We have already started advertising but since the delivery date is long, my asins are also not converting.

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Can a Proprietor Register Spouse’s Trademarked Brand on Amazon Seller Central?
by Seller_h5DDyTw3CZlhC

Hi,

I’m a registered Amazon seller with an active GST number.

My husband owns a brand that has a valid trademark registered under his name. However He is not selling on Amazon , He does not have a GST number

The brand is not yet registered under Amazon Brand Registry

I would like to sell his trademarked brand under my Amazon seller account.

My Questions:

Can I register my husband’s brand on Amazon Brand Registry using my seller account?

Will Amazon allow me to sell this brand if I get an authorization letter or declaration from my husband (the trademark owner)?

What are the exact steps and documents required to complete this process?

Please advise on how to proceed with brand registry and selling in such a case.

Thanks in advance!

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What is the policy/procedure followed by Amazon in terms of non delivery of removal Order?
by Seller_YF0AIKlKwafYd

What is does amazon do if the removal order is not delivered to the seller even after a month or so?

what does the SOP look like for Amazon ?

are there any policies regarding non delivery of removal units?

@Seller_gAhPNiLrkfTcr do you care to comment on this topic?

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Seller_rLnBsDWUHxd4a
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FBA Removal Order Scam – $2,500 Inventory Missing, Fake Tracking IDs, No Resolution in 7+ Weeks
by Seller_rLnBsDWUHxd4a

Hi everyone,

I’m writing this to highlight an extremely serious issue we’ve been facing with Amazon FBA and the complete failure of Seller Support in resolving it.

🧾 Issue Summary

We created a removal order for our FBA inventory (worth ~$2,500) on 6th April 2025. The carrier pickup was scheduled, but nothing was ever handed over or dispatched. Shockingly, multiple fake tracking IDs were generated by Amazon, yet no parcel was packed or shipped.

📅 Timeline of Events

6th April: Removal order placed

29th April: Case created with Amazon (Case ID: 11065499982)

Since then: No meaningful update. Only generic responses.

12th June: Gave 48-hour deadline to resolve—still nothing. Now exploring legal options.

⚠️ Business Impact

Inventory worth $2,500 gone

Compensation due for lost sales, delayed timelines, and operational disruption

We’ve completely lost faith in Amazon’s internal process and are now planning a full exit from the platform

❌ Support Experience

Case bounced between random seller support agents

No investigator assigned

No SLA, no accountability, no resolution

Left Amazon sales earlier due to past experience, it’s still the same pattern of internal fraud and inaction

📣 Message to Fellow Sellers

If you're dealing in high-value or branded items, AVOID FBA.

Do self-ship only — Amazon’s fulfillment centers cannot be trusted with expensive goods.

In fact, based on our experience, we strongly advise against dealing with Amazon at all — there are far better alternatives today that value sellers and operate with transparency.

If others have faced similar issues or found effective escalation routes, please share.

At this point, we're no longer engaging with Seller Support — their role is reduced to copy-paste responses and empty promises. We're now pursuing legal and formal routes to recover our losses and hold Amazon accountable.

Thanks for reading. Hope this post helps others stay cautious.

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Why Should Ganga Jal (Ganga Water) Need FSSAI ?
by Seller_6TfWxfhmoqKjh

Ganga Jal which is required in Puja and Exempted From GST by Government OF India. Ganga Jal is a Raw Nonfiltered river water and Medically not being confirmed to have any kind of Health benefits (at least by modern Medicine). So it should be considered as Puja Item. But, Suddenly I don't know why this is getting sifted to Grocery Items. Please do not Promote it for Drinking and it may cause a big health Issue.

I would Humbly request Amazon to take it up as priority and act accordingly if Possible. Even US FDA will never approve it as Drinking water or a supply of Grocery Material (which is Under FSSAI in India). Please look into this can cause a serous health issues.

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Amazon is loosing Grocery Business everyday to Flipkart and Blinkit.
by Seller_gK8J367NqrG2Q

What I have realize working with other platform. My sales grow much faster on Flipkart and Blinkit.

Even our Products reviews and Rating grow very fast on these platform.

Amazon India team is taking too much time to decide due to which they lost the Grocery Sales major Share.

What is your view.

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By box not getting
by Seller_76qVoU3QAn4qE

i lost my buy now and add to cart box how can i get it back

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How to run only b2b
by Seller_IsLUkP0R6rBQK

I am a new seller ,but this time i just want only b2b seller

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