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Seller_BlIVJdYD3zD3G
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Your chance to win a ₹10,000 Amazon gift card with our Forums contest!
by Seller_BlIVJdYD3zD3G
Amazon replied

Share your Prime Day tips! We want to hear what’s helped you get the most out of Prime Day! Reply with tactics that have given your bottom line the biggest boost during Prime Day for a chance to win 1 of 10 ₹10,000 Amazon gift cards!


We’re accepting responses on this thread until 17 July, at which point 10 lucky respondents will be randomly drawn and awarded ₹10,000 in Amazon gift cards. We will notify the potential prize winners via their Seller Central account, and post the winner’s usernames on Forums. See Terms and Conditions

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Seller_p7zRUHQV1hJaO
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Closing Fees increased sharply
by Seller_p7zRUHQV1hJaO

Dear Amazon,

We noticed that Amazon has increased closing fees on our products from 11 Rs to around 45 Rs which is very very high for a product priced between 125-200 Rs. How will seller earn through Amazon. The profit is hardly 10% and amazon is charging 45% as Referral fees and Closing Fees.

Are others also seeing increase in closing fees?

I request Amazon to look into this as it seems highly unfair to small business.

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Seller_zqYuLIggPAcV1
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Dropshipping business
by Seller_zqYuLIggPAcV1

https://www.amazon.in/dp/B0DYD3ZYBJ

buy now

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Seller_7kgUdfCgTxVBR
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regional discoverability program
by Seller_7kgUdfCgTxVBR
Amazon replied

Hi,

I have a concern since long

(An ASIN may only be returned for customers who browse with a shipping location if the ASIN is configured to ship to that location.)My listing in the initial month was visible in all states, But now is restrained only to bangalore. I have spent a lot on ads and now its only visible in one state. Other brand products are visible in all states. Which seems unfair.

Why is it configured for my brand to only be searchable in specific states. Noor pls look into this. Please reach out to your back end core team and ask for assiatance. And im also requesting a call back.

Request you to change search pincode to 700003 and try running the link.

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Seller_SG07f1TdfXGdi
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pickup not done
by Seller_SG07f1TdfXGdi
Amazon replied

Hello Team

Today My Pickup Is Not Done 407-4567119-1560315

I rescheduled pickup again kindly check once and again pickup person

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Seller_r4FCl9o12IhkF
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Fake Pickup Attempts Without Scanning Packages – Request for Urgent Action
by Seller_r4FCl9o12IhkF
Amazon replied

Dear Team,

The courier boy often marks the pickup as "attempted" without scanning my packages or even visiting the location.

In several cases, the pickup person comes 1 or 2 days after the scheduled pickup date, which causes delayed dispatch.

These issues are happening repeatedly across multiple orders, despite packages being ready on time every day.

This is an urgent request for escalation. Please assign this to a senior team member and resolve the matter on priority.

I have raised multiple cases regarding frequent pickup failures and fake pickup attempts (where the courier marks the order as "attempted" without scanning or visiting), but I am still not receiving any proper resolution.

ID 11295627562

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Seller_FyZhXFixiXGZZ
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Easy Ship miss pickup issue - no one came for pickup
by Seller_FyZhXFixiXGZZ
Amazon replied

Subject, Urgent amazom Pickup delay from ATS

Dear [Amazon Support team]

I hope this massege find you well. I am writing to Bring to your attention an issue regarding a pending pickup from ATS [Amazon Transportetion Servieces].

it has came to my notice that the Scheduled Pickup, Which was supposed to take place two days ago, has not been completed yet. this delay is causing significant in convenience on my end.

i would like to emphasize that this situation seeems to be a fault on the part of ATS, not on my behalf therefore, I Kindly Request emmediete assistence in resolving this metter.

Furthermre, I want to ensure that my account is not negatively impect by this delay, I Trust that youm will address this concernand ensure that any potential repercussions to my accountare mitigeted.

please prioritize this issue and provide me with an update as soon as possible, I Appreciate your attention to this metter and look forward to a swift resolution.

Order Id: 407-6590812-3449929, 406-0326819-9478774

ALAM OVERSEAS.

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6 replies
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Seller_mB5S85xeRdrk6
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Fraud Amazon Policy for Easy Ship Prime
by Seller_mB5S85xeRdrk6
Amazon replied

Look How to Harass the Small Sellers, Just Not Even Adhering to Their Own Policy

1. First image they clearly says seller will not be charged for standard order.

And then they Haggle Money from us.

Thieves in White Coats.

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Seller_FyZhXFixiXGZZ
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Order cancellation fee charge
by Seller_FyZhXFixiXGZZ
Amazon replied

Dear, Amazon

I am writing for inform you that, my all orders are cancel because they pickup boy are not came for pickup , now I want to tell you that kindly remove cancellation fee charges to my account and please solve the pickup issue for my upcoming orders.

Awaiting for your positive response.

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Seller_h5PuMZG6sDAlc
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ats issue in my pincode
by Seller_h5PuMZG6sDAlc
Amazon replied

What do you need help with?

Subject: ATS Pickup Not Available in Pincode 611001 – Request for Resolution

Dear Amazon Seller Support,

I have been an active seller on Amazon for the past 5 years, operating from Pincode 611001 (Tamil Nadu). Recently, Amazon Transportation Services (ATS) has stopped pickups in this area without any official communication. As a result:

I cannot use Easy Ship for order fulfillment.

Some of my listings now show as “cannot ship to this pincode”, impacting sales and customer experience.

I contacted the local ATS team who said they are unsure when services will resume.

I request the following:

Official confirmation on whether Easy Ship is temporarily disabled in 611001.

A timeline or update on when the service will be restored.

A workaround or manual override to allow Easy Ship for my listings.

Please escalate this case to a senior support executive or account manager if required, as this is seriously affecting my business.

Thank you,

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Seller_ZZMfCg2mcGc7r
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900 ग्राम प्रोडक्ट को 22 किलो शिपिंग चार्जेज लग रहे हैं Review of Amazon_EasyShip_Weight_Dimension_Audit_Report_R_March_20255
by Seller_ZZMfCg2mcGc7r
Amazon replied

Subject: Discrepancy in Amazon Easy Ship Chargeable Weight – Total number of orders 56.

Dear Amazon Easy Ship Team,

I am writing to bring to your attention a billing discrepancy affecting 56 of our orders.

  • The weight of our product is only 900 grams.
  • After packing, the length and height of the product are also just less than 11 centimeters maximum weight is 920 grams.
  • But we have been charged 20 kg for each product by Amazon

For example, Order 404‑0641466‑0529948 (dated March 11, 2025) shows: Actual weight: 900 g

Chargeable (dimensional) weight: 22,501 g–23,000 g

When we made a case regarding this on Amazon, we were asked to provide all the details there. Case-11275055132

  • Dimensions of the product
  • weight of the product,

Even after giving all these details and photo proof to Amazon, I have received an Email this reply that the shipping charge we have levied is correct.

Please pay attention to this matter. This is a very serious issue. By weighing 20 kg on a 900-gram product, you are telling us that we have weighed it correctly.

2 votes
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8 replies
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