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Seller_DUYnBO86Ykd8J

Late Shipment Rate of 4%

Hi,

We recieved orders to be dispatched on a non-operating day. Even though Sunday is a non-operating day in our shipping settings, we recieved orders and they're all marked late as our office is closed on Sunday and we shipped them on Monday.

What can be done?

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2 replies
Tags:Account Health
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user profile
Seller_DUYnBO86Ykd8J

Late Shipment Rate of 4%

Hi,

We recieved orders to be dispatched on a non-operating day. Even though Sunday is a non-operating day in our shipping settings, we recieved orders and they're all marked late as our office is closed on Sunday and we shipped them on Monday.

What can be done?

Tags:Account Health
00
80 views
2 replies
Reply
2 replies
user profile
Noor_Amazon_

Hi @Bare_Necessities_Zer ,

Did you report the issue to Seller Support already?

Regards,

Noor

00
user profile
Seller_5GEiHzn17Yrc2

You can raise the ticket for this incident and Report the Account Health Depart ment.

You can go through Account Health Breakdown and you will get call to direct Account Health Breakdown Department....

They will note down your report.

Note: This issues will removed within 60 days of Late Shipment.

00
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user profile
Seller_DUYnBO86Ykd8J

Late Shipment Rate of 4%

Hi,

We recieved orders to be dispatched on a non-operating day. Even though Sunday is a non-operating day in our shipping settings, we recieved orders and they're all marked late as our office is closed on Sunday and we shipped them on Monday.

What can be done?

80 views
2 replies
Tags:Account Health
00
Reply
user profile
Seller_DUYnBO86Ykd8J

Late Shipment Rate of 4%

Hi,

We recieved orders to be dispatched on a non-operating day. Even though Sunday is a non-operating day in our shipping settings, we recieved orders and they're all marked late as our office is closed on Sunday and we shipped them on Monday.

What can be done?

Tags:Account Health
00
80 views
2 replies
Reply
user profile

Late Shipment Rate of 4%

by Seller_DUYnBO86Ykd8J

Hi,

We recieved orders to be dispatched on a non-operating day. Even though Sunday is a non-operating day in our shipping settings, we recieved orders and they're all marked late as our office is closed on Sunday and we shipped them on Monday.

What can be done?

Tags:Account Health
00
80 views
2 replies
Reply
2 replies
2 replies
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user profile
Noor_Amazon_

Hi @Bare_Necessities_Zer ,

Did you report the issue to Seller Support already?

Regards,

Noor

00
user profile
Seller_5GEiHzn17Yrc2

You can raise the ticket for this incident and Report the Account Health Depart ment.

You can go through Account Health Breakdown and you will get call to direct Account Health Breakdown Department....

They will note down your report.

Note: This issues will removed within 60 days of Late Shipment.

00
Follow this discussion to be notified about new activity
user profile
Noor_Amazon_

Hi @Bare_Necessities_Zer ,

Did you report the issue to Seller Support already?

Regards,

Noor

00
user profile
Noor_Amazon_

Hi @Bare_Necessities_Zer ,

Did you report the issue to Seller Support already?

Regards,

Noor

00
Reply
user profile
Seller_5GEiHzn17Yrc2

You can raise the ticket for this incident and Report the Account Health Depart ment.

You can go through Account Health Breakdown and you will get call to direct Account Health Breakdown Department....

They will note down your report.

Note: This issues will removed within 60 days of Late Shipment.

00
user profile
Seller_5GEiHzn17Yrc2

You can raise the ticket for this incident and Report the Account Health Depart ment.

You can go through Account Health Breakdown and you will get call to direct Account Health Breakdown Department....

They will note down your report.

Note: This issues will removed within 60 days of Late Shipment.

00
Reply
Follow this discussion to be notified about new activity