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Seller_dndu9PRgXEVz8

Manage Fake COD order and Fake Return - Best Suggestion for Amazon

Hi amazon team,

Amazon should reimbursement both side shipping charges from customer side at time of order and than allow COD options.

If customer or seller rejected the order before shipment than return full amount of Shipping

If order is rejected by buyer after shipment than such shipping charges not to be refund customer due to customer

Amazon Should Start Video Verification of Goods which dispatch to Customer. and same video is verify by buyer about goods is ok… than seller dispatch and same process for return by seller video verification.

This process help full for seller for increase sell on amzone

Team DSC Solutions Private Limited
Dealing Digital Signature Certificate & Tokens
Tarun Sobti

783 views
42 replies
Tags:Customer, Refunds
330
Reply
user profile
Seller_dndu9PRgXEVz8

Manage Fake COD order and Fake Return - Best Suggestion for Amazon

Hi amazon team,

Amazon should reimbursement both side shipping charges from customer side at time of order and than allow COD options.

If customer or seller rejected the order before shipment than return full amount of Shipping

If order is rejected by buyer after shipment than such shipping charges not to be refund customer due to customer

Amazon Should Start Video Verification of Goods which dispatch to Customer. and same video is verify by buyer about goods is ok… than seller dispatch and same process for return by seller video verification.

This process help full for seller for increase sell on amzone

Team DSC Solutions Private Limited
Dealing Digital Signature Certificate & Tokens
Tarun Sobti

Tags:Customer, Refunds
330
783 views
42 replies
Reply
42 replies
user profile
Seller_vh5KXnkdETbYG

Solution surely looks good on page but given the parcels quantities and one need to go through too many hassle. In such case amazon will ask seller to give video proof of packaging been done, product being operated and then same parcel been scanned by Easy Ship person. Seller will have to maintain big video data for all the orders dispatched and return received. Though we always take pictures of return received and take a video if we find that parcel is very much damaged or being opened during transportation or if there’s anything wrong about parcel. Though seller support will never go through that much lengthy process. Safe-T claim is easy for both seller and Amazon.

Though Amazon should work on reimbursement policy and should give full product reimbursement also should refund the shipping charges in such cases so seller can run smooth business. Mean while amazon should promote more and more prepaid orders so that sellers and Amazon can save themselves from fake orders and shipping charges levied on sellers. Amazon should closely monitor such customers whose cancellation ratio is high and they should be prohibit from placing orders on “Cash On Delivery” most of the time cancelled or RTO are COD orders only.

We hope Amazon work on such issues more aggressively so sellers will be more confident to work on platform.

20
user profile
Seller_wXsJLmfCOqNFQ

very much agree for COD orders to Avoid return and good for seller and amazon

20
user profile
Seller_b60LCiPz4787H

Buyers are also making FAKE prepaid orders. I got an order without any contact number. & one with phone number as “1234567890”.
Amazon should start OTP verification of order.

30
user profile
Seller_Nl5g1vgjQfeIe

This is good suggestion for reduce fake orders. I agree.

00
user profile
Seller_Rauj8unOkCW0c

COD or FBA orders, Amazon refunds any customer returns above 8% i.e. if you have sold 100 pieces and out of which 10 pieces have been rejected then Amazon will refund shipping charges and other fee for 2 pcs. Go through Amazon policy. But I agree with your argument … They must refund for all the customer reject & undelivered orders.

10
user profile
Seller_RlQoSbK5LSjne

Agree this point. Because we are selling high value product. But buyer simply ask return wrong product received. We are very much suffer. My suggestion close all COD order. Return Pick up from buyer must verify 100% . Why Amazon not doing this process.

10
user profile
Seller_YUkk9JC1z5N73

I strongly agree that all COD ORDERS should be stopped

10
user profile
Seller_HSX15IVyrOyOj

Agreed! They must do something about the cod orders!

00
user profile
Seller_dndu9PRgXEVz8

Manage Fake COD order and Fake Return - Best Suggestion for Amazon

Hi amazon team,

Amazon should reimbursement both side shipping charges from customer side at time of order and than allow COD options.

If customer or seller rejected the order before shipment than return full amount of Shipping

If order is rejected by buyer after shipment than such shipping charges not to be refund customer due to customer

Amazon Should Start Video Verification of Goods which dispatch to Customer. and same video is verify by buyer about goods is ok… than seller dispatch and same process for return by seller video verification.

This process help full for seller for increase sell on amzone

Team DSC Solutions Private Limited
Dealing Digital Signature Certificate & Tokens
Tarun Sobti

783 views
42 replies
Tags:Customer, Refunds
330
Reply
user profile
Seller_dndu9PRgXEVz8

Manage Fake COD order and Fake Return - Best Suggestion for Amazon

Hi amazon team,

Amazon should reimbursement both side shipping charges from customer side at time of order and than allow COD options.

If customer or seller rejected the order before shipment than return full amount of Shipping

If order is rejected by buyer after shipment than such shipping charges not to be refund customer due to customer

Amazon Should Start Video Verification of Goods which dispatch to Customer. and same video is verify by buyer about goods is ok… than seller dispatch and same process for return by seller video verification.

This process help full for seller for increase sell on amzone

Team DSC Solutions Private Limited
Dealing Digital Signature Certificate & Tokens
Tarun Sobti

Tags:Customer, Refunds
330
783 views
42 replies
Reply
user profile

Manage Fake COD order and Fake Return - Best Suggestion for Amazon

by Seller_dndu9PRgXEVz8

Hi amazon team,

Amazon should reimbursement both side shipping charges from customer side at time of order and than allow COD options.

If customer or seller rejected the order before shipment than return full amount of Shipping

If order is rejected by buyer after shipment than such shipping charges not to be refund customer due to customer

Amazon Should Start Video Verification of Goods which dispatch to Customer. and same video is verify by buyer about goods is ok… than seller dispatch and same process for return by seller video verification.

This process help full for seller for increase sell on amzone

Team DSC Solutions Private Limited
Dealing Digital Signature Certificate & Tokens
Tarun Sobti

Tags:Customer, Refunds
330
783 views
42 replies
Reply
42 replies
42 replies
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user profile
Seller_vh5KXnkdETbYG

Solution surely looks good on page but given the parcels quantities and one need to go through too many hassle. In such case amazon will ask seller to give video proof of packaging been done, product being operated and then same parcel been scanned by Easy Ship person. Seller will have to maintain big video data for all the orders dispatched and return received. Though we always take pictures of return received and take a video if we find that parcel is very much damaged or being opened during transportation or if there’s anything wrong about parcel. Though seller support will never go through that much lengthy process. Safe-T claim is easy for both seller and Amazon.

Though Amazon should work on reimbursement policy and should give full product reimbursement also should refund the shipping charges in such cases so seller can run smooth business. Mean while amazon should promote more and more prepaid orders so that sellers and Amazon can save themselves from fake orders and shipping charges levied on sellers. Amazon should closely monitor such customers whose cancellation ratio is high and they should be prohibit from placing orders on “Cash On Delivery” most of the time cancelled or RTO are COD orders only.

We hope Amazon work on such issues more aggressively so sellers will be more confident to work on platform.

20
user profile
Seller_wXsJLmfCOqNFQ

very much agree for COD orders to Avoid return and good for seller and amazon

20
user profile
Seller_b60LCiPz4787H

Buyers are also making FAKE prepaid orders. I got an order without any contact number. & one with phone number as “1234567890”.
Amazon should start OTP verification of order.

30
user profile
Seller_Nl5g1vgjQfeIe

This is good suggestion for reduce fake orders. I agree.

00
user profile
Seller_Rauj8unOkCW0c

COD or FBA orders, Amazon refunds any customer returns above 8% i.e. if you have sold 100 pieces and out of which 10 pieces have been rejected then Amazon will refund shipping charges and other fee for 2 pcs. Go through Amazon policy. But I agree with your argument … They must refund for all the customer reject & undelivered orders.

10
user profile
Seller_RlQoSbK5LSjne

Agree this point. Because we are selling high value product. But buyer simply ask return wrong product received. We are very much suffer. My suggestion close all COD order. Return Pick up from buyer must verify 100% . Why Amazon not doing this process.

10
user profile
Seller_YUkk9JC1z5N73

I strongly agree that all COD ORDERS should be stopped

10
user profile
Seller_HSX15IVyrOyOj

Agreed! They must do something about the cod orders!

00
user profile
Seller_vh5KXnkdETbYG

Solution surely looks good on page but given the parcels quantities and one need to go through too many hassle. In such case amazon will ask seller to give video proof of packaging been done, product being operated and then same parcel been scanned by Easy Ship person. Seller will have to maintain big video data for all the orders dispatched and return received. Though we always take pictures of return received and take a video if we find that parcel is very much damaged or being opened during transportation or if there’s anything wrong about parcel. Though seller support will never go through that much lengthy process. Safe-T claim is easy for both seller and Amazon.

Though Amazon should work on reimbursement policy and should give full product reimbursement also should refund the shipping charges in such cases so seller can run smooth business. Mean while amazon should promote more and more prepaid orders so that sellers and Amazon can save themselves from fake orders and shipping charges levied on sellers. Amazon should closely monitor such customers whose cancellation ratio is high and they should be prohibit from placing orders on “Cash On Delivery” most of the time cancelled or RTO are COD orders only.

We hope Amazon work on such issues more aggressively so sellers will be more confident to work on platform.

20
user profile
Seller_vh5KXnkdETbYG

Solution surely looks good on page but given the parcels quantities and one need to go through too many hassle. In such case amazon will ask seller to give video proof of packaging been done, product being operated and then same parcel been scanned by Easy Ship person. Seller will have to maintain big video data for all the orders dispatched and return received. Though we always take pictures of return received and take a video if we find that parcel is very much damaged or being opened during transportation or if there’s anything wrong about parcel. Though seller support will never go through that much lengthy process. Safe-T claim is easy for both seller and Amazon.

Though Amazon should work on reimbursement policy and should give full product reimbursement also should refund the shipping charges in such cases so seller can run smooth business. Mean while amazon should promote more and more prepaid orders so that sellers and Amazon can save themselves from fake orders and shipping charges levied on sellers. Amazon should closely monitor such customers whose cancellation ratio is high and they should be prohibit from placing orders on “Cash On Delivery” most of the time cancelled or RTO are COD orders only.

We hope Amazon work on such issues more aggressively so sellers will be more confident to work on platform.

20
Reply
user profile
Seller_wXsJLmfCOqNFQ

very much agree for COD orders to Avoid return and good for seller and amazon

20
user profile
Seller_wXsJLmfCOqNFQ

very much agree for COD orders to Avoid return and good for seller and amazon

20
Reply
user profile
Seller_b60LCiPz4787H

Buyers are also making FAKE prepaid orders. I got an order without any contact number. & one with phone number as “1234567890”.
Amazon should start OTP verification of order.

30
user profile
Seller_b60LCiPz4787H

Buyers are also making FAKE prepaid orders. I got an order without any contact number. & one with phone number as “1234567890”.
Amazon should start OTP verification of order.

30
Reply
user profile
Seller_Nl5g1vgjQfeIe

This is good suggestion for reduce fake orders. I agree.

00
user profile
Seller_Nl5g1vgjQfeIe

This is good suggestion for reduce fake orders. I agree.

00
Reply
user profile
Seller_Rauj8unOkCW0c

COD or FBA orders, Amazon refunds any customer returns above 8% i.e. if you have sold 100 pieces and out of which 10 pieces have been rejected then Amazon will refund shipping charges and other fee for 2 pcs. Go through Amazon policy. But I agree with your argument … They must refund for all the customer reject & undelivered orders.

10
user profile
Seller_Rauj8unOkCW0c

COD or FBA orders, Amazon refunds any customer returns above 8% i.e. if you have sold 100 pieces and out of which 10 pieces have been rejected then Amazon will refund shipping charges and other fee for 2 pcs. Go through Amazon policy. But I agree with your argument … They must refund for all the customer reject & undelivered orders.

10
Reply
user profile
Seller_RlQoSbK5LSjne

Agree this point. Because we are selling high value product. But buyer simply ask return wrong product received. We are very much suffer. My suggestion close all COD order. Return Pick up from buyer must verify 100% . Why Amazon not doing this process.

10
user profile
Seller_RlQoSbK5LSjne

Agree this point. Because we are selling high value product. But buyer simply ask return wrong product received. We are very much suffer. My suggestion close all COD order. Return Pick up from buyer must verify 100% . Why Amazon not doing this process.

10
Reply
user profile
Seller_YUkk9JC1z5N73

I strongly agree that all COD ORDERS should be stopped

10
user profile
Seller_YUkk9JC1z5N73

I strongly agree that all COD ORDERS should be stopped

10
Reply
user profile
Seller_HSX15IVyrOyOj

Agreed! They must do something about the cod orders!

00
user profile
Seller_HSX15IVyrOyOj

Agreed! They must do something about the cod orders!

00
Reply