Seller Support
How do you contact seller support?
I've been trying and I'm getting nowhere.
Amazon granted an A-Z return and issued my customer credit and they returned a product that wasn't ours.
Seller Support
How do you contact seller support?
I've been trying and I'm getting nowhere.
Amazon granted an A-Z return and issued my customer credit and they returned a product that wasn't ours.
2 replies
Seller_OvL8C4BJWiuS9
Did Amazon charge you for the return? There should be an appeal button
Tatiana_Amazon
Hi @Seller_CFNcsWDZxq1dA,
To contact seller support directly, you can navigate to the Help button located in the upper righthand corner of your Seller Central page.
However, as @Seller_OvL8C4BJWiuS9 mentioned, A-to-Z claims have their own appeals process. You can learn more about filing an appeal for an A-to-Z claim here.
Tatiana