Valid Tracking Rate Shadowfax
Amazon told me that change your courier partner, which is Shadowfax, my all orders show sent as order status, but my valid tracking rate just fall from 96% to 70%.They have a problem with their system now blaming the customer I also talk to customer service they said that this is not our fault this is your fault, they have tie upped
with EcomExpress, customer won't tell then change courier service, this is disgusting. My case id :9486479842
Valid Tracking Rate Shadowfax
Amazon told me that change your courier partner, which is Shadowfax, my all orders show sent as order status, but my valid tracking rate just fall from 96% to 70%.They have a problem with their system now blaming the customer I also talk to customer service they said that this is not our fault this is your fault, they have tie upped
with EcomExpress, customer won't tell then change courier service, this is disgusting. My case id :9486479842
3 replies
Seller_ZxqCsgaAqEDOP
Hi,
Shadowfax is listed in the carrier list provided by Amazon. When you are shipping your product and adding the tracking details are you selecting 'shadowfax' from the drop down menu ?
