opt out expedited shipping
Do we have the choice to opt out of selling to customers who request expedited shipping of 2 or 3 days despite offering FBM from Massachusetts?
opt out expedited shipping
Do we have the choice to opt out of selling to customers who request expedited shipping of 2 or 3 days despite offering FBM from Massachusetts?
5 replies
Seller_Hi7wbO2Kbo6bl
You never have to offer expedited.
But if you have offered it, you must honor that promise.
If on the professional plan -- look to your templates -- all of them.
If on the individual plan, you have to edit each SKU.
Dominic_Amazon
Hi @Seller_V4xsWHUNeCId3,
Dominic from Amazon here, happy to chime in. @Seller_Hi7wbO2Kbo6bl is correct:
You never have to offer expedited.
But if you have offered it, you must honor that promise.
If on the professional plan -- look to your templates -- all of them.
If on the individual plan, you have to edit each SKU.
Please let me know if you have any questions.
Best,
Dominic
