I am facing repeated Easy Ship Pickup Misses
I am facing repeated Easy Ship Pickup Misses. This is leading to Order Cancellations. It has been 4 days in continuity & twice I have raised a complaint too but no corrective actions have been taken, despite filling up the Easy Ship PickUp miss form. The Orders are being cancelled & Cancellation fee is being charged by Amazon, however these cancellations are not due to Seller but due to Amazon as Easy Ship Pickups are not being done. I have been facing this issue & following up on this issue for the entire week now. This is not only impacting business but also leading to unnecessary cancellation charges being levied by Amazon due to order cancellation. Can someone from Amazon really help in this regard?
I am facing repeated Easy Ship Pickup Misses
I am facing repeated Easy Ship Pickup Misses. This is leading to Order Cancellations. It has been 4 days in continuity & twice I have raised a complaint too but no corrective actions have been taken, despite filling up the Easy Ship PickUp miss form. The Orders are being cancelled & Cancellation fee is being charged by Amazon, however these cancellations are not due to Seller but due to Amazon as Easy Ship Pickups are not being done. I have been facing this issue & following up on this issue for the entire week now. This is not only impacting business but also leading to unnecessary cancellation charges being levied by Amazon due to order cancellation. Can someone from Amazon really help in this regard?
20 replies
Seller_r6myUCAEIVrvL
same with me aslo, due to this my account is low
Seller_QaZyitZzz2u20
Same problem facing shipment person not come
Seller_wbfRWG4nSNsnG
If your order hasn’t been picked up yet, you can raise a pickup issue directly with Amazon using their official escalation form. This helps ensure the shipment is tracked and prevents a late dispatch mark on your account.
👉 Please fill out this form to report the missed pickup:
amazonexteu.qualtrics.com/jfe/form/SV_enDbyDzYy2FszMG
Once submitted, Amazon’s logistics or carrier team will review and arrange the pickup or update your order status accordingly.
Make sure to include your Order ID, Pickup Date, and Tracking ID (if available) in the form for faster resolution.
Seller_3XWJ2eDH3qpus
Us as well , and Amazon put our account on vacation mode till current orders are shipped, but they aren't coming to pick them up🥲
KJ_Amazon
Thank you for visiting the seller forums @Seller_qFmQLZX2oVtNz @Seller_4zIjsuDvpR5rC @Seller_r6myUCAEIVrvL and other sellers in this thread. I am following up on your reports about an Easy Ship pickup issue.
@Seller_wbfRWG4nSNsnG provide you with good advice about reporting the issue.
In addition: our team has created two guides for sellers using Easy Ship to help them prevent pickup problems and deal with any issues they encounter such as reversing metrics problems:
📦 Easy Ship Pickup Misses: How to Avoid Them 🏃♂️➡️
📦 Easy Ship Pickup Misses: What Happens Next? 😕
Please review these guides to reduce issues for future orders, and for instructions on how to report missed pickups.
Please check back in this thread with the support case information if you reported the issue but still need more help.
Seller_RzExinVBNPKG0
I am also facing repeated Easy Ship Pickup Misses now very disappointed
Seller_HScrVeHzvKymW
easyship is worst service by Amazon, better go for self ship & use India Post as alternative reliable & reasonable as well.
Seller_KEDIyNRu1ArAd
Facing the same issue since last month.
No order is getting picked-up on time and then even after filling the missed pick-up form, account get's flagged for missed pick-up.
@KJ_AmazonNo one picks-up call.
When you complain about this to pick-up agent, then answer rudely.
Seller_6o125p5dqlgkQ
Same is happening with us here in Noida. Pickup boys are least bother about pick ups and it's required lot of phone calls to get the pick up done.
