I have listed 3 products but, 2 products are displaying a message that can not be shipped to any where. quantity and othe details are displaying while select the product to order
Hi,
I have listed 3 products in my seller central account and status of all the 3 products are Active with inventory availability but 2 products are displaying a message "can not be shipped" and I tried to order the products with different Indian pin codes, but it is displaying the same message " Can not be Shipped to this location, choose different location "
while trying to buy those products, the Details of the products, Quantity and other product details are displaying, but you cant order from any address / pin code
So let me the reason for the above issue
Thank you
Regards
I have listed 3 products but, 2 products are displaying a message that can not be shipped to any where. quantity and othe details are displaying while select the product to order
Hi,
I have listed 3 products in my seller central account and status of all the 3 products are Active with inventory availability but 2 products are displaying a message "can not be shipped" and I tried to order the products with different Indian pin codes, but it is displaying the same message " Can not be Shipped to this location, choose different location "
while trying to buy those products, the Details of the products, Quantity and other product details are displaying, but you cant order from any address / pin code
So let me the reason for the above issue
Thank you
Regards
2 replies
Seller_eCFOQkcGCkj0k
On edit option please put product dimension, item weight
Kai_Amazon
Hi @Seller_1LwDRZVYpnMhr,
Thank you for reaching out to us. This item cannot be shipped to your selected delivery location" for all Indian pin codes.
Immediate Steps to Resolve:
Step 1: Check Your Shipping Settings
- Go to Settings → Shipping Settings in Seller Central
- Verify all "Ship from" addresses have complete contact information (email and phone)
Step 2: Review Shipping Templates
- Check if your products have proper shipping templates assigned
- Ensure shipping rates are configured for all Indian regions
Step 3: Verify Buy Shipping Setup
- Confirm Buy Shipping services are enabled
- Check carrier eligibility for your product dimensions/weight
To provide more specific guidance, could you please share your ASIN with us.
Best,
Kai