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My Product ASIN B0DSZYRR2R Mapped and sold a fake product by Healthy Ayurveda
My Product ASIN B0DSZYRR2R Mapped and sold a fake product by Healthy Ayurveda.More than 100 calls More than 20 case IDS. Amazon really wasting the time of Sellers. They are taking order in our product name.sells a product.From March 1 onwards our business in Amazon start decreasing and when we verified it was found that Amazon allowed to map our product and allowed to sell our product in their platform. We complained several times and Amazon gives a reply that they allows it. When we purchased the product through Amazon from Healthy Ayurveda and product reached us on 20/03/2024 and we realised that they are selling counterfeit product. Outer box is similar to our product and written the contents same as ours. Inside a bottle was kept with 30 capsules and entirely different ingredients. Eventhough we reported on the same day Amazon still says their internal team is checking. No resolution given till now and Amazon not ready to remove mapping of Healthy Ayurveda seller who sells counterfeit product. We reported several times the difference in product. Our product strip of 4 tabs in 5 strips Total 20 capsules. Their 30 capsules loose in a bottle. Their MRP 4990 & Our MRP 3990, Wide variation is there and we reported it . But Amazon not ready to take any action AT LEAST BE SERIOUS IT IS A FOOD ITEM.
6 replies
Seller_lFg7VUzl8pJZA
Are you a registered brand ? Your listing shows brand as "MABROSS LIFE (OPC) PRIVATE LIMITED".
Seller_8s5pgC9EhAyKg
if you are listing owner , then change the image to some fruit vegetable , cartoon else and change the quantity , whicg becomes impossible for other seller to sell like this , and make your inventory zero , see this seller ran away in 2 days.
Seller_amTm8dMglD7vD
Where did you create the case? You have to report a violation under the AMAZON BRAND REGISTRY and select the violation TYPE and select other seller offering then submit the case. They also ask for the order ID from you. if you ordered the other sellers product and reviewed the product is counterfeit or fake, you can put that order id. and Amazon will remove the seller mapping within 3 days.
Seller_c4HtWF2mxlVQ0
Register in amazon brand registry and the mark complaint of trademark against the offer while submitting update that invoice details
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