Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussions
ForumsHomeDiscussions
imgSign in
user profile
Seller_U4RrrjN4chSnP

Amazon Seller App - Failed to Load

Is anyone else having difficulty loading info in the amazon seller app? I never have any issues but today something is not working, it continually fails to load and asks to tap to try again. It do and same result. I managed to get it to load once only but as soon as I changed metrics from the drop down box, back to failed to load. I uninstalled and re installed the app, same thing. Is there a problem on Amazon's side today?

441 views
7 replies
Account Health
Tags:Account users
60
Reply
user profile
Seller_U4RrrjN4chSnP

Amazon Seller App - Failed to Load

Is anyone else having difficulty loading info in the amazon seller app? I never have any issues but today something is not working, it continually fails to load and asks to tap to try again. It do and same result. I managed to get it to load once only but as soon as I changed metrics from the drop down box, back to failed to load. I uninstalled and re installed the app, same thing. Is there a problem on Amazon's side today?

Account Health
Tags:Account users
60
441 views
7 replies
Reply
7 replies
user profile
Seller_nRFmxiQg4EGrw
In reply to: Seller_U4RrrjN4chSnP's post

Mine has been wonky for the last several days. At first I thought just because I was using it from my basement (weak wi-fi), but also had it happen off and on even when I should have a good signal.

One thing I've found helps on another app I sometimes have problems with is to close all the programs (on Android, tap the little square at the bottom of the screen, then "Clear all"), then reboot. But I've not tried that on the Amazon app, as it's quicker to just log into the laptop (disregarding the fact that I inevitably end up on the forums, such as right now!)

10
user profile
Seller_EWPnXa9SdQQ15
In reply to: Seller_U4RrrjN4chSnP's post

Same here.. I have been trying to see my spending on ads since 5:00pm. I have only been able to do a disbursement real quick.. balance is still at 0.00 with no update due to this..

10
user profile
Seller_K7nnvfpAjBtbx
In reply to: Seller_U4RrrjN4chSnP's post

Yes my sales graphs on desktop and iphone are both giving 504 errors, glad its not just me.

20
user profile
Seller_cuio4Q9868S17
In reply to: Seller_U4RrrjN4chSnP's post

yes been unable to load new items or change images today in app or desktop

10
user profile
Josh_Amazon
In reply to: Seller_U4RrrjN4chSnP's post

Hello @Seller_U4RrrjN4chSnP,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand about the situation you have been experiencing with your Amazon Seller App. Following up on this thread, may I ask if you still need support for this? Was the issue fixed? Also, may I ask if you have contacted our Seller Support team for this situation? If so, you can share with me the case ID so I can look further if needed.

Kind regards,

-Josh

10
Follow this discussion to be notified about new activity
user profile
Seller_U4RrrjN4chSnP

Amazon Seller App - Failed to Load

Is anyone else having difficulty loading info in the amazon seller app? I never have any issues but today something is not working, it continually fails to load and asks to tap to try again. It do and same result. I managed to get it to load once only but as soon as I changed metrics from the drop down box, back to failed to load. I uninstalled and re installed the app, same thing. Is there a problem on Amazon's side today?

441 views
7 replies
Account Health
Tags:Account users
60
Reply
user profile
Seller_U4RrrjN4chSnP

Amazon Seller App - Failed to Load

Is anyone else having difficulty loading info in the amazon seller app? I never have any issues but today something is not working, it continually fails to load and asks to tap to try again. It do and same result. I managed to get it to load once only but as soon as I changed metrics from the drop down box, back to failed to load. I uninstalled and re installed the app, same thing. Is there a problem on Amazon's side today?

Account Health
Tags:Account users
60
441 views
7 replies
Reply
user profile

Amazon Seller App - Failed to Load

by Seller_U4RrrjN4chSnP

Is anyone else having difficulty loading info in the amazon seller app? I never have any issues but today something is not working, it continually fails to load and asks to tap to try again. It do and same result. I managed to get it to load once only but as soon as I changed metrics from the drop down box, back to failed to load. I uninstalled and re installed the app, same thing. Is there a problem on Amazon's side today?

Account Health
Tags:Account users
60
441 views
7 replies
Reply
7 replies
7 replies
Quick filters
Sort by
user profile
Seller_nRFmxiQg4EGrw
In reply to: Seller_U4RrrjN4chSnP's post

Mine has been wonky for the last several days. At first I thought just because I was using it from my basement (weak wi-fi), but also had it happen off and on even when I should have a good signal.

One thing I've found helps on another app I sometimes have problems with is to close all the programs (on Android, tap the little square at the bottom of the screen, then "Clear all"), then reboot. But I've not tried that on the Amazon app, as it's quicker to just log into the laptop (disregarding the fact that I inevitably end up on the forums, such as right now!)

10
user profile
Seller_EWPnXa9SdQQ15
In reply to: Seller_U4RrrjN4chSnP's post

Same here.. I have been trying to see my spending on ads since 5:00pm. I have only been able to do a disbursement real quick.. balance is still at 0.00 with no update due to this..

10
user profile
Seller_K7nnvfpAjBtbx
In reply to: Seller_U4RrrjN4chSnP's post

Yes my sales graphs on desktop and iphone are both giving 504 errors, glad its not just me.

20
user profile
Seller_cuio4Q9868S17
In reply to: Seller_U4RrrjN4chSnP's post

yes been unable to load new items or change images today in app or desktop

10
user profile
Josh_Amazon
In reply to: Seller_U4RrrjN4chSnP's post

Hello @Seller_U4RrrjN4chSnP,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand about the situation you have been experiencing with your Amazon Seller App. Following up on this thread, may I ask if you still need support for this? Was the issue fixed? Also, may I ask if you have contacted our Seller Support team for this situation? If so, you can share with me the case ID so I can look further if needed.

Kind regards,

-Josh

10
Follow this discussion to be notified about new activity
user profile
Seller_nRFmxiQg4EGrw
In reply to: Seller_U4RrrjN4chSnP's post

Mine has been wonky for the last several days. At first I thought just because I was using it from my basement (weak wi-fi), but also had it happen off and on even when I should have a good signal.

One thing I've found helps on another app I sometimes have problems with is to close all the programs (on Android, tap the little square at the bottom of the screen, then "Clear all"), then reboot. But I've not tried that on the Amazon app, as it's quicker to just log into the laptop (disregarding the fact that I inevitably end up on the forums, such as right now!)

10
user profile
Seller_nRFmxiQg4EGrw
In reply to: Seller_U4RrrjN4chSnP's post

Mine has been wonky for the last several days. At first I thought just because I was using it from my basement (weak wi-fi), but also had it happen off and on even when I should have a good signal.

One thing I've found helps on another app I sometimes have problems with is to close all the programs (on Android, tap the little square at the bottom of the screen, then "Clear all"), then reboot. But I've not tried that on the Amazon app, as it's quicker to just log into the laptop (disregarding the fact that I inevitably end up on the forums, such as right now!)

10
Reply
user profile
Seller_EWPnXa9SdQQ15
In reply to: Seller_U4RrrjN4chSnP's post

Same here.. I have been trying to see my spending on ads since 5:00pm. I have only been able to do a disbursement real quick.. balance is still at 0.00 with no update due to this..

10
user profile
Seller_EWPnXa9SdQQ15
In reply to: Seller_U4RrrjN4chSnP's post

Same here.. I have been trying to see my spending on ads since 5:00pm. I have only been able to do a disbursement real quick.. balance is still at 0.00 with no update due to this..

10
Reply
user profile
Seller_K7nnvfpAjBtbx
In reply to: Seller_U4RrrjN4chSnP's post

Yes my sales graphs on desktop and iphone are both giving 504 errors, glad its not just me.

20
user profile
Seller_K7nnvfpAjBtbx
In reply to: Seller_U4RrrjN4chSnP's post

Yes my sales graphs on desktop and iphone are both giving 504 errors, glad its not just me.

20
Reply
user profile
Seller_cuio4Q9868S17
In reply to: Seller_U4RrrjN4chSnP's post

yes been unable to load new items or change images today in app or desktop

10
user profile
Seller_cuio4Q9868S17
In reply to: Seller_U4RrrjN4chSnP's post

yes been unable to load new items or change images today in app or desktop

10
Reply
user profile
Josh_Amazon
In reply to: Seller_U4RrrjN4chSnP's post

Hello @Seller_U4RrrjN4chSnP,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand about the situation you have been experiencing with your Amazon Seller App. Following up on this thread, may I ask if you still need support for this? Was the issue fixed? Also, may I ask if you have contacted our Seller Support team for this situation? If so, you can share with me the case ID so I can look further if needed.

Kind regards,

-Josh

10
user profile
Josh_Amazon
In reply to: Seller_U4RrrjN4chSnP's post

Hello @Seller_U4RrrjN4chSnP,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand about the situation you have been experiencing with your Amazon Seller App. Following up on this thread, may I ask if you still need support for this? Was the issue fixed? Also, may I ask if you have contacted our Seller Support team for this situation? If so, you can share with me the case ID so I can look further if needed.

Kind regards,

-Josh

10
Reply
Follow this discussion to be notified about new activity