Failed In Address Verification
Hi there, I recently opened an Amazon account, but it was deactivated due to address verification issues. I submitted the necessary documents, including my utility bills, but they were rejected. I then provided an invoice from my giffgaff SIM, but that was also not accepted. I have tried to contact Amazon's seller support system several times, but have had no luck getting through. The agents I spoke to didn't seem to have much knowledge on how to help me. Could you please advise on how I can resolve this issue and reactivate my account? Thanks.
Failed In Address Verification
Hi there, I recently opened an Amazon account, but it was deactivated due to address verification issues. I submitted the necessary documents, including my utility bills, but they were rejected. I then provided an invoice from my giffgaff SIM, but that was also not accepted. I have tried to contact Amazon's seller support system several times, but have had no luck getting through. The agents I spoke to didn't seem to have much knowledge on how to help me. Could you please advise on how I can resolve this issue and reactivate my account? Thanks.
0 replies
Spencer_Amazon
Hello @Seller_rYaynGyYvlvEY,
I am Spencer with Amazon.
I checked for you and you should have received an email with additional information regarding the required documents.
Also, as a professional seller you can request a call with the account team by clicking the CALL ME NOW button on your account health pages.
Let me know if I can help.
Regards, Spencer