I have 2 issues which I've unable to resolve via filing multiple Seller Help case logs.

1) First issue:

My Seller Wallet has been under verification and unable to receive funds for weeks now. I'm a Single Member LLC - which should be an Individual and not a Business under Legal Entity. However, I'm still receiving a rejection reason indicating the opposite:

"We have identified that your account is being used for commercial or business purposes. Therefore, we will not be able to continue with the verification of your Seller Wallet account.

Why did this happen?

We have taken this measure in accordance with the Seller Wallet Customer Agreement:

https://sellercentral.amazon.com/help/hub/reference/G48JF654VVTLX9K7

How do I reactivate my account?

Once we are able to change your individual registration to a business registration on your account, we will contact you to resume your Seller Wallet account verification."

I've filed multiple Help case logs, worked via email and or phone and each time I'm either the case seems to be transferred internally, probably to the Seller Wallet team to get the same response or get the same canned message.

My case logs:

13926954101, 14040241561

2) My second issue:

I've been unable to add my business checking bank account as a Deposit Method for my Single Member LLC. The verification process still requires my bank statement to show that my personal name owns the business bank account but my bank statement only has the name for my Single Member LLC.

According to a similar forum thread:

https://sellercentral.amazon.com/seller-forums/discussions/t/85b4103d4e56812fc244424e36c5805e?mons_redirect=stck_reroute

"The same active bank accounts that you added to your seller account will be available for Seller Wallet. You may use a bank account held in the name of a point of contact, but only if the point of contact is also a beneficial owner provided to Amazon and either (i) the sole owner of the business or (ii) authorized by the business to use their bank account for the benefit of the business. Otherwise, your bank account holder name must match the name of the business or point of contact who is also the beneficial owner provided to Amazon. If you registered as an individual, you can use a bank account under your name. This information must be accurate in order to receive your transfers. For more information, go to Add, view, and update your bank account information."

I've worked with my bank to get a Business Account Summary indicating that I'm the sole owner of my business checking account, attached it to the first page of my Bank Statement and submitted it but I've still been rejected.

Is there a way to indicate to amazon that I am the beneficial owner of the business bank account as a Single Member LLC and verify my business bank account as a valid deposit method?