Urgent: Repeated Missed Pickups by Assigned Pickup Agent
Dear Amazon Seller Support,
I hope this message finds you well.
I am writing to report an ongoing issue with my scheduled pickups. Despite booking pickups as per standard procedure, the assigned pickup agent has consistently missed the scheduled pickup dates. This has been happening repeatedly, causing significant delays in fulfilling my orders.
Each time I contact the pickup agent directly, they provide various excuses related to my address and assure me they will come for the pickup later in the day. However, they never show up, and the pickup remains incomplete.
This not only disrupts my business operations but also risks my seller performance metrics. I kindly request you to look into this matter urgently and assign a more reliable pickup service to my location.
Please let me know the next steps, or if any additional information is needed from my end.
Thank you for your attention and support.
Best regards,
Vidayalagranth Pvt Ltd
Urgent: Repeated Missed Pickups by Assigned Pickup Agent
Dear Amazon Seller Support,
I hope this message finds you well.
I am writing to report an ongoing issue with my scheduled pickups. Despite booking pickups as per standard procedure, the assigned pickup agent has consistently missed the scheduled pickup dates. This has been happening repeatedly, causing significant delays in fulfilling my orders.
Each time I contact the pickup agent directly, they provide various excuses related to my address and assure me they will come for the pickup later in the day. However, they never show up, and the pickup remains incomplete.
This not only disrupts my business operations but also risks my seller performance metrics. I kindly request you to look into this matter urgently and assign a more reliable pickup service to my location.
Please let me know the next steps, or if any additional information is needed from my end.
Thank you for your attention and support.
Best regards,
Vidayalagranth Pvt Ltd
3 replies
Seller_JPeQ5W157LUVc
my order is pending for 2 days i have comlain regularly but his response is zero
Seller_r3QnGuyF3OtUe
i do have same issues and so far no solution. it affects my business as well
Seller_qIJU2Evib05yT
I also complaint regularly but most of the time it is missed still, no action by amazon