Issue with product category browse node
I have had back and forth with Amazon support for over a month now but to no avail. Just continuously "We're looking into it"
I believe I have the same issue as this person from this thread: https://sellercentral.amazon.com/seller-forums/discussions/t/da1d19bf1bda83371103e52179419d0c?mons_redirect=stck_reroute&mons_redirect=stck_reroute
I believe it's to do with my ASIN missing a browse node or category.
@Bea_Amazon I noticed you helped another seller with a similar issue. If you see, this could you please look into my issue?
Or, can anybody else help? @Glenn_Amazon @Rose_Amazon @Veronica_Amazon @Michelle_Amazon
Thank so much!
Joe
Issue with product category browse node
I have had back and forth with Amazon support for over a month now but to no avail. Just continuously "We're looking into it"
I believe I have the same issue as this person from this thread: https://sellercentral.amazon.com/seller-forums/discussions/t/da1d19bf1bda83371103e52179419d0c?mons_redirect=stck_reroute&mons_redirect=stck_reroute
I believe it's to do with my ASIN missing a browse node or category.
@Bea_Amazon I noticed you helped another seller with a similar issue. If you see, this could you please look into my issue?
Or, can anybody else help? @Glenn_Amazon @Rose_Amazon @Veronica_Amazon @Michelle_Amazon
Thank so much!
Joe
1 reply
Seller_4Y7AC8kK5ldmH
There are no active Amazon reps any more!
I have the same issue, what I was able to find so far is "We've found that the browse node assignment for this ASIN has been blocked" and I have a case opened that I managed to escalate.
How is your case going?
