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Seller_E6TUufzh4o8e3

Identity Verification Keeps Failing

I am a new Amazon Seller. I verified my personal and business identity by providing a business certificate, personal photo identification (DL and passport) and two credit card statements. The First verification was approved after resubmitting twice and opening a case back in July, but Amazon is asking me to once again, reverify my Identity. I spoke with a rep yesterday who reviewed my documents and said they were all correct. Apparently, several Sellers are reporting the same issue - correct documentation but rejected verification. Amazon has deactivated my account and removed product visibility. Meanwhile my Account health is green...

I am posting here in hopes someone from @amazon would help me resolve this once and for all. Case ID 16123197571

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Seller_E6TUufzh4o8e3

Identity Verification Keeps Failing

I am a new Amazon Seller. I verified my personal and business identity by providing a business certificate, personal photo identification (DL and passport) and two credit card statements. The First verification was approved after resubmitting twice and opening a case back in July, but Amazon is asking me to once again, reverify my Identity. I spoke with a rep yesterday who reviewed my documents and said they were all correct. Apparently, several Sellers are reporting the same issue - correct documentation but rejected verification. Amazon has deactivated my account and removed product visibility. Meanwhile my Account health is green...

I am posting here in hopes someone from @amazon would help me resolve this once and for all. Case ID 16123197571

Tags:Account Health
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63 views
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3 replies
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Seller_OvL8C4BJWiuS9

What exactly are they asking you to provide?

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Seller_E6TUufzh4o8e3

Identity Verification Keeps Failing

I am a new Amazon Seller. I verified my personal and business identity by providing a business certificate, personal photo identification (DL and passport) and two credit card statements. The First verification was approved after resubmitting twice and opening a case back in July, but Amazon is asking me to once again, reverify my Identity. I spoke with a rep yesterday who reviewed my documents and said they were all correct. Apparently, several Sellers are reporting the same issue - correct documentation but rejected verification. Amazon has deactivated my account and removed product visibility. Meanwhile my Account health is green...

I am posting here in hopes someone from @amazon would help me resolve this once and for all. Case ID 16123197571

63 views
3 replies
Tags:Account Health
00
Reply
user profile
Seller_E6TUufzh4o8e3

Identity Verification Keeps Failing

I am a new Amazon Seller. I verified my personal and business identity by providing a business certificate, personal photo identification (DL and passport) and two credit card statements. The First verification was approved after resubmitting twice and opening a case back in July, but Amazon is asking me to once again, reverify my Identity. I spoke with a rep yesterday who reviewed my documents and said they were all correct. Apparently, several Sellers are reporting the same issue - correct documentation but rejected verification. Amazon has deactivated my account and removed product visibility. Meanwhile my Account health is green...

I am posting here in hopes someone from @amazon would help me resolve this once and for all. Case ID 16123197571

Tags:Account Health
00
63 views
3 replies
Reply
user profile

Identity Verification Keeps Failing

by Seller_E6TUufzh4o8e3

I am a new Amazon Seller. I verified my personal and business identity by providing a business certificate, personal photo identification (DL and passport) and two credit card statements. The First verification was approved after resubmitting twice and opening a case back in July, but Amazon is asking me to once again, reverify my Identity. I spoke with a rep yesterday who reviewed my documents and said they were all correct. Apparently, several Sellers are reporting the same issue - correct documentation but rejected verification. Amazon has deactivated my account and removed product visibility. Meanwhile my Account health is green...

I am posting here in hopes someone from @amazon would help me resolve this once and for all. Case ID 16123197571

Tags:Account Health
00
63 views
3 replies
Reply
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Seller_OvL8C4BJWiuS9

What exactly are they asking you to provide?

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Seller_OvL8C4BJWiuS9

What exactly are they asking you to provide?

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Seller_OvL8C4BJWiuS9

What exactly are they asking you to provide?

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