how can I contact with Amazon catalog team? Listing been deactivated in error.
hello, how can I contact Amazon catalog team?
Deactivation of my account was by error.
case ID 15926526891
how can I contact with Amazon catalog team? Listing been deactivated in error.
hello, how can I contact Amazon catalog team?
Deactivation of my account was by error.
case ID 15926526891
30 replies
Seller_z1JDNz6de1lqc
Waste of time very time consuming trying to get them to fix and outcome usually is they have no control better off moving on or selling that item that Amazon does not want elsewhere.
Seller_nKofDgMZEAY1H
Hi
The reality is harsh: Amazon often engages in practices that can harm small businesses. Even when you're not violating Amazon's policy, you may find yourself in direct competition with their own products, and they may reject whatever you submit, no matter what you try.
Unfortunately, those who should be helping often seem uninterested—they don’t read your messages, they don’t care, and they frequently dismiss your efforts. It's incredibly frustrating that Amazon’s policy is meant for sellers, yet their employees seem to interpret it however they want.
Seller_nxvyRDZCFduAS
Are you positive none of the ingredients are on the restricted product list?
Have you done this?
If your appeal is a lengthy explanation of why you feel Amazon is sabotaging you, they won't read it.
Upload the image as they suggested. Then appeal with nothing other than, "I uploaded the ingredients list to the detail page as requested."
You can contact the catalog team by calling Amazon and requesting someone from the catalog team.
Glenn_Amazon
Hi there @Seller_96h46W7CJczMl
I've reviewed your case and your account appears to have been reinstated per your most recent message. If you are still having issues please feel free to let me know here. Thank you for your understanding.
-Glenn
