How can we relauch the account
Hi @Adam_Amazon_
We are facing the inactive status issue from the last 4 months, I daily contact to amazon support team but things not working out. There was an old account by the same GST and now we can't open that account its showing a pop-up on the screen "Not authorized". I also shared the screenshot to the team. I neither delete nor activate the account, but still every time they mail, they always mention that there is an duplicate Tax detail. The GST on the new account is verified. I just want to delete the old account and start my business on the new account. I am sharing the ticket id for the reference please check and resolve this asap.
TICKET ID 11308106102
Thank You,
Sakshi Wadhwa
How can we relauch the account
Hi @Adam_Amazon_
We are facing the inactive status issue from the last 4 months, I daily contact to amazon support team but things not working out. There was an old account by the same GST and now we can't open that account its showing a pop-up on the screen "Not authorized". I also shared the screenshot to the team. I neither delete nor activate the account, but still every time they mail, they always mention that there is an duplicate Tax detail. The GST on the new account is verified. I just want to delete the old account and start my business on the new account. I am sharing the ticket id for the reference please check and resolve this asap.
TICKET ID 11308106102
Thank You,
Sakshi Wadhwa
2 replies
Roberto_Amazon
Hello! @Seller_yfooGB8hw8y3P
Our Support team has worked with the registration team on this issue in the case: 11308106102. The last response provided today is correct, please review the case and re-open if needed.
Regards,
Roberto
