Account Vacation Mode Got turned on Automatically and turn off button not working.
The Problem - On November 2, 2024 my account's vacation mode was turned on automatically by amazon without any reason. Whenever I try to turn it off, the button doesn't works. It is turning automatically back to on at the same moment whenver I try turning it off.
Action Taken by Me - Called Seller Support 4 times till now. Raising 4 cases for the issue and got the same copy paste reply from them 'problem shared with internal team, you will be informed via email for any updates'.
Case ID's - 10478068682, 10477661282, 10478313742, 10478737282, 10479822882, 10480102392
The Solution they gave me in email - They said that your vacation mode is on, turn it off to make your account active again and here are the steps to do it.
Their are just some brainless robots working in customer care who only know to give copy - paste reply.
They can't even understand that the option to turn vacation mode off is not working. How I will turn it off?
My Understanding - Amazon seller support is of no use and my account will never be active again. I Will now switch to other E commerce platforms.
Regarding Amazon - As we have lawyers in our family so we will move to consumer court and competetion commision of India. As we have noticed many of unfair and illegal things at Amazon's end.
What do I expect from you guys (Small Sellers like me) - Join our telegram channel [Moderator Edit: external link]and add more sellers to it we will discuss our issues there and find solution of the problems there together. Because remember our unfair treatment will only stop when we will unite and stand firm against this unfair treatment of small seller. Ever heard that a Big Brand's account went inactive for infinite duration without any reason?
Channel Name on TG - Seller Union
Account Vacation Mode Got turned on Automatically and turn off button not working.
The Problem - On November 2, 2024 my account's vacation mode was turned on automatically by amazon without any reason. Whenever I try to turn it off, the button doesn't works. It is turning automatically back to on at the same moment whenver I try turning it off.
Action Taken by Me - Called Seller Support 4 times till now. Raising 4 cases for the issue and got the same copy paste reply from them 'problem shared with internal team, you will be informed via email for any updates'.
Case ID's - 10478068682, 10477661282, 10478313742, 10478737282, 10479822882, 10480102392
The Solution they gave me in email - They said that your vacation mode is on, turn it off to make your account active again and here are the steps to do it.
Their are just some brainless robots working in customer care who only know to give copy - paste reply.
They can't even understand that the option to turn vacation mode off is not working. How I will turn it off?
My Understanding - Amazon seller support is of no use and my account will never be active again. I Will now switch to other E commerce platforms.
Regarding Amazon - As we have lawyers in our family so we will move to consumer court and competetion commision of India. As we have noticed many of unfair and illegal things at Amazon's end.
What do I expect from you guys (Small Sellers like me) - Join our telegram channel [Moderator Edit: external link]and add more sellers to it we will discuss our issues there and find solution of the problems there together. Because remember our unfair treatment will only stop when we will unite and stand firm against this unfair treatment of small seller. Ever heard that a Big Brand's account went inactive for infinite duration without any reason?
Channel Name on TG - Seller Union
4 replies
Seller_ew6P3SqTFin1L
9TH DAY
WHAT IS GOING ON AMAZON SERIOUSLY THIS IS TOO MUCH NOW
TODAY IS THE 9 TH DAY I AM FACING SAME ISSUE IS THIS A JOKE ??
THIS IS WHAT HAPPENING WITH US FROM LAST 9 DAYS
The same thing happened 9th times in the last 9days.
see the time it's 12am and my account is Inactive every day. This has been happening to me for the last 9days what should I do now? I am not even sleeping because of this issue ???
This is happen 9th time in 9 days
every day my account go On vacation mood in night 12 am everyday
What should I do now ???
Is this a joke ??
We received a performance notification saying that due to a sudden spike of orders the orders are being temporarily restricted on my account.We did not even receive more than 0 orders but still we got an email mentioning a spike of the orders.
Amazon has made my listing status inactive. My listing status is inactive and we are not able to activate it.
Within 9 days, this is the 9TH time my listing status has been inactive again without any reason.
We are not getting any help from the team.
What are we supposed to do?
No amazon team is helping us.
My listing visibility is being impacted as all my listings are inactive.
I am facing so much loss and There is no team that is able to help us.
We need your help urgently.
Please contact us as soon as possible.
Seller_DpKYKxWH1vMAL
Even I am i also facing the same issue since 29th October this should not be happen that is totaly bad for our business we are not happy with this kind of issues this should be resolve as soon as possible....
Seller_KXjQFNbRlCK7W
Similar problem happened with us i kept calling them every hour and got it resolved in a day
Adam_Amazon_
Hello @Seller_Gyk2yogzMmx9U,
Thank you for your post. As per the Seller Forums Guidelines, it is not allowed to post links that send users to non-Amazon external websites, URLs, or hyperlinks. This includes commercial content such as advertising, promotions, or solicitations.
Regarding your issue with vacation mode, has it been solved? are you still facing this issue?
Adam
