Inform Consumers Act - Amazon Bank Account Verification
We have verified identity, phone number, business address, and tax ID number, but Amazon is still rejecting our bank account verification.
The system is putting my name (point of contact) as the name to verify on the company's bank account, even though the full company name is on the bank statement.
The bank statement matches the legal entity name on Amazon. The legal entity name doesn't show up on the bank verification page, only my name.
Seller Account Health Support has assured me numerous times to still submit it as it should be showing the company name not my name. The verifications department denies it.
Very, very frustrating
Inform Consumers Act - Amazon Bank Account Verification
We have verified identity, phone number, business address, and tax ID number, but Amazon is still rejecting our bank account verification.
The system is putting my name (point of contact) as the name to verify on the company's bank account, even though the full company name is on the bank statement.
The bank statement matches the legal entity name on Amazon. The legal entity name doesn't show up on the bank verification page, only my name.
Seller Account Health Support has assured me numerous times to still submit it as it should be showing the company name not my name. The verifications department denies it.
Very, very frustrating
0 replies
Seller_xlf3vF516IRli
Go to the bank and request the following; "The name of the account holder, account number, date of issue, and official information, such as the bank or the institution's name, address, stamp, signature, and logo if applicable." Make sure they do it on letter head and have the teller sign it. . If you are personally a signatory on the account, be sure to have them include this information as well, which should satisfy Amazon. If the bank uses COLORS in their logo, make sure your printout is in color and then uploaded in color as well.
Stevie_Amazon
Hello 11206718,
We have verified identity, phone number, business address, and tax ID number, but Amazon is still rejecting our bank account verification.
The system is putting my name (point of contact) as the name to verify on the company's bank account, even though the full company name is on the bank statement.
The bank statement matches the legal entity name on Amazon. The legal entity name doesn't show up on the bank verification page, only my name.
Seller Account Health Support has assured me numerous times to still submit it as it should be showing the company name not my name. The verifications department denies it.
Thank you for providing insight into the issues you are experiencing. My goal is to give you further assistance. We have identified
that your concerns exceed our ability to help in this space. I have forwarded your information to continue researching this matter further.
I appreciate you providing updates about your account. Please continue to post any relevant information in relation to this topic so it can be addressed at a later time.
All the best,
Stevie
Stevie_Amazon
Greetings @11206718
I hope this finds you well! I noticed there has been a large amount of time that has passed since you first created this topic. Has there been any update to your situation? Were you able to successfully finish the verification?
Do not hesitate to update this thread, as the forums community and I are here to support you.
All the best,
Stevie
