I have the same issue and I know how frustrating it can get.

If you got this sorted pls let me know.

I received a call from Arshan saying they will grow the business and sign up for Amazon Business Advisory and you can easily opt out if you don't need the services. I signed up.

I did not avail their services over the time, as they send you links and only ask you to participate in coupon codes and deals.

When i wanted to opt out, I told them that i don't need their services and would like to opt out. They make the entire process so difficult and frustrating. They have multiple delays in response, they don't send you the exit form saying i have forwarded the query to the senior. The senior calls and just delays saying we have escalated your process and there is no response. In the mean time your billing cycle is still going on and the amount keeps getting deducted.

They dont give a clear picture as to when the deductions will stop. They did send me the exit form after multiple calls, in spite of that they dont give a clear picture as to when the deductions will stop. They say 15 days notice, even therafter they say till 21 days deductions will happen.

WHY DO THEY HAPPEN EVEN AFTER THE NOTICE PERIOD IS OVER?

I also contacted seller support for the same. the only answer they have is that they have escalated the issue.

I am stating below all the names i have been in contact with :

Kriti

Lily

Muhammad

What is even more concerning is that every email they send has a message attached to it. In spite of their email ids having amazon.

This is the message that comes with every email:

This email originated from outside of the organization. Do not click links or open attachments unless you can confirm the sender and know the content is safe.

I request you to not fall into their trap. They just deduct money every week even if you want to opt out.

I request amazon to step in and help me with this.