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Seller_t32XMhCPPH7fM

Can you please help me with amazon' return process?

I had a return request and pressed the refund button but amazon is still asking me to approve request which has already been

done. I don't understand how to do this.

Judy

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2 replies
Tags:Return shipment
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Seller_t32XMhCPPH7fM

Can you please help me with amazon' return process?

I had a return request and pressed the refund button but amazon is still asking me to approve request which has already been

done. I don't understand how to do this.

Judy

Tags:Return shipment
00
14 views
2 replies
Reply
0 replies
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Seller_OvL8C4BJWiuS9

There are a few different "buttons". Can you screen shot the request? or the return screen?

10
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Danny_Amazon

Hello Judy / @Seller_t32XMhCPPH7fM- and thanks for looking to the forums for some insight on this.

I wanted to make sure you had this help page on return authorizations handy as it does detail situations where a manual authorization might be needed.

I hope this issue has already been resolved in the days since your post, but if any questions remain, please do provide a screenshot (without any personal information included) so we can see what you are seeing!

Thanks,

Danny

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Seller_t32XMhCPPH7fM

Can you please help me with amazon' return process?

I had a return request and pressed the refund button but amazon is still asking me to approve request which has already been

done. I don't understand how to do this.

Judy

14 views
2 replies
Tags:Return shipment
00
Reply
user profile
Seller_t32XMhCPPH7fM

Can you please help me with amazon' return process?

I had a return request and pressed the refund button but amazon is still asking me to approve request which has already been

done. I don't understand how to do this.

Judy

Tags:Return shipment
00
14 views
2 replies
Reply
user profile

Can you please help me with amazon' return process?

by Seller_t32XMhCPPH7fM

I had a return request and pressed the refund button but amazon is still asking me to approve request which has already been

done. I don't understand how to do this.

Judy

Tags:Return shipment
00
14 views
2 replies
Reply
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Seller_OvL8C4BJWiuS9

There are a few different "buttons". Can you screen shot the request? or the return screen?

10
user profile
Danny_Amazon

Hello Judy / @Seller_t32XMhCPPH7fM- and thanks for looking to the forums for some insight on this.

I wanted to make sure you had this help page on return authorizations handy as it does detail situations where a manual authorization might be needed.

I hope this issue has already been resolved in the days since your post, but if any questions remain, please do provide a screenshot (without any personal information included) so we can see what you are seeing!

Thanks,

Danny

00
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user profile
Seller_OvL8C4BJWiuS9

There are a few different "buttons". Can you screen shot the request? or the return screen?

10
user profile
Seller_OvL8C4BJWiuS9

There are a few different "buttons". Can you screen shot the request? or the return screen?

10
Reply
user profile
Danny_Amazon

Hello Judy / @Seller_t32XMhCPPH7fM- and thanks for looking to the forums for some insight on this.

I wanted to make sure you had this help page on return authorizations handy as it does detail situations where a manual authorization might be needed.

I hope this issue has already been resolved in the days since your post, but if any questions remain, please do provide a screenshot (without any personal information included) so we can see what you are seeing!

Thanks,

Danny

00
user profile
Danny_Amazon

Hello Judy / @Seller_t32XMhCPPH7fM- and thanks for looking to the forums for some insight on this.

I wanted to make sure you had this help page on return authorizations handy as it does detail situations where a manual authorization might be needed.

I hope this issue has already been resolved in the days since your post, but if any questions remain, please do provide a screenshot (without any personal information included) so we can see what you are seeing!

Thanks,

Danny

00
Reply
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