Frustrated with Amazon Customer Support: Share Your Experiences!
I just wanted to ask about your experience with Amazon's customer care support team. Have they been good and skilled enough to resolve your active issues?
Personally, I’m quite frustrated. I’ve escalated an issue, but there’s been no update so far. Would love to hear your thoughts or if you’ve faced similar challenges.
Frustrated with Amazon Customer Support: Share Your Experiences!
I just wanted to ask about your experience with Amazon's customer care support team. Have they been good and skilled enough to resolve your active issues?
Personally, I’m quite frustrated. I’ve escalated an issue, but there’s been no update so far. Would love to hear your thoughts or if you’ve faced similar challenges.
7 replies
Noor_Amazon_
Hi @Seller_o0UcKvdO2rZ1R,
Could you please share the case ID that you currently have with an ongoing escalation?
Thanks
Noor
Seller_AcLUgNHE7y1SZ
No, seller support and internal resolution team are extremely DUMB. They will keep sending copy paste messages as targets are given to them to close the cases. They dont involve in matter and dont even read it. They are must 10 am to 5 pm copy paste bots.
Seller_BeTlTZFq4Hswg
Very poor response getting from amazon support. they are not skilled as well.
Seller_CiN1ubsJVOlr1
Here's an incident
Everything is going down, My amazon sales is down, I can't see buy box anywhere and someone mapped their listing to my brand.
Seller Support: I understand that you are having issues regarding "Create a listing" here are the links to help you and 3 more links just in case I did not send enough help page link
Seller_FwVhq9JluKF6n
They are the worst. My FBA pickup was scheduled for 31st Dec and its been more than 15 days that they have not picked up. Getting the same reply from them since last 15 days with no help
Seller_BEZjSVfwp40bW
bar a few support associates, amazon seller support might as well have the stupidest support agents in the history of mankind. i'm sorry, but that is the case.
