Greetings @Guarda_Audio,

Stevie from Amazon here to assist! I hope this finds you well.

When I click to verify my bank account, it doesn't display the name of the bank account holder but shows the card number instead, along with the name of the shop owner. How can I verify my bank account?

I understand you have concerns with verifying your bank account due to the INFORM Consumers Act request. I would like to provide some clarification on the issue you are having.

We understand that there is confusion and concern amongst some selling partners who have received banners and emails requesting verification for certain information related to their Selling on Amazon accounts. While we are still working to get answers to all questions and resolve any existing issues, we are sharing the information that is currently available and will provide answers to additional questions as soon as possible.

The banners and emails you may have received relate to a new US federal law, the INFORM Consumers Act, which takes effect on June 27, 2023. To learn more about the INFORM Consumers Act, go to About the INFORM Consumers Act.

Please review content below and use this thread as the main post for anything re-verification related.

Our receiving money bank account and the shop owner are two different individuals

Are either individuals on the account as a point of contact? We are aware some sellers are only able to select their Point of Contact name on the Bank Account Verification page. If you don’t see any other options, you can select the Point of Contact name and submit your bank statement as is. If the Bank Account Holder name on your bank statement matches the ‘Legal Entity Name’ listed under Tax Information, we can use this to complete your verification.

Given the nuance of your experience and the personal nature of this issue I suggest using the "Call Me Now" feature found on your Account Health Dashboard. We will want our team to put eyes on your account directly and talk through the best course of action for your personal information involving INFORM Consumers Act requirements.

Please do not hesitate to post here with an update or with any further questions you may have.

All the best,

Stevie