Amazon account reactivation
Amazon advised that my seller account is associated with an account that cannot be used to sell goods on our website. As a result, I will no longer be able to sell products on Amazon.co.uk.
I tried to contact the Amazon Seller Support to understand what account was associated with my account however I received reply below and it was just copy and paste reply and advised me to go back to account health to appeal again.
Has anyone experienced similar issue? If so how did you resolve it?
Additionaly, is there a specific way to contact Amazon Seller Support in the UK to review my case and provide some more details what documents should I provide to appeal? Your assistance/advice is much appreatiated.
Sincerely,
MAOZON
Amazon account reactivation
Amazon advised that my seller account is associated with an account that cannot be used to sell goods on our website. As a result, I will no longer be able to sell products on Amazon.co.uk.
I tried to contact the Amazon Seller Support to understand what account was associated with my account however I received reply below and it was just copy and paste reply and advised me to go back to account health to appeal again.
Has anyone experienced similar issue? If so how did you resolve it?
Additionaly, is there a specific way to contact Amazon Seller Support in the UK to review my case and provide some more details what documents should I provide to appeal? Your assistance/advice is much appreatiated.
Sincerely,
MAOZON
3 replies
Seller_r2MjlmVsJXxxd
The association has become silent, you need to take action
Ash_Amazon
Hello @Seller_PfkDJHsM32eHg,
This is Ash from amazon and will help you with your questions.
It has been understood, that your account has been deactivated as it has been related to another account which violated the policies.
Did you create any separate account in UK or any other market places ?
Did try to register any global selling accounts in other regions ?
I would recommend to investigate this information from your end, and try to fix the issues of your related account.
To know more about our Multiple Account Policy, please go through our Selling Policies and Seller Code of Conduct.
If you have further questions, kindly keep up posted, Seller forums community and I are here to support.
Regards,
Ash.
